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Does not send reset password email

By on August 14, 2014 in
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My site does not send the email to reset a password. I have woocommerce and affiliates enterprise installed. Any idea what the issue would be?

3 Responses to Does not send reset password email

  1. Phillip August 15, 2014 at 6:15 pm #

    I installed http://wordpress.org/plugins/wpmandrill/ and configured with https://mandrillapp.com/ and emails now working and no longer going to spam

    • antonio August 17, 2014 at 3:01 pm #

      perfect 🙂

  2. antonio August 14, 2014 at 8:45 am #

    Hi,
    you could try:
    1.- Enable debugging for WordPress, in wp-config.php add/change these lines:
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    2.- Try to recovery the password.
    3. Disable debugging
    define( ‘WP_DEBUG’, false );
    define( ‘WP_DEBUG_LOG’, false );
    4. Please post the contents of the file wp-content/debug.log through pastebin and a link to it here.
    cheers

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