Error message when trying to integrate AffiliatesPro with WooCommerce

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I’m trying to install the Affiliates WooCommerce Intergration plugin. I have purchased AffiliatesPro and installed the updater
These are the steps
1. Select Affiliates in sidebar menu
2. Click Install an Intergration
3. Under WooCommerce, select Install
4. Then you’ll get the error message. An unexpected error has occured

I’ve reached out to my hosting service, Siteground as well. Can you please advise?

Thank you,
Janis

11 Responses to Error message when trying to integrate AffiliatesPro with WooCommerce

  1. Janis September 4, 2015 at 5:53 am #

    Can you send me an email address where I can send you login info to a private email?

    • antonio September 4, 2015 at 8:37 am #

      Email: support at itthinx dot com
      Thanks.

  2. Janis September 2, 2015 at 11:39 pm #

    Sorry – I had already set the service key. Just forgot about it. Still not working

    • antonio September 3, 2015 at 8:09 am #

      Hi,
      ok, please send us dashboard admin access to support at itthinx dot com and we’ll check out your settings (please indicate this topic in the email).
      Thanks,
      Antonio B.

  3. Janis September 2, 2015 at 11:30 pm #

    Where is this service key you’re referring to?

  4. Bobby September 2, 2015 at 9:57 pm #

    I too am having the same exact issue. My service key is installed. Is there a direct download link we can use?

    • antonio September 3, 2015 at 8:10 am #

      Hi Bobby,
      maybe there is another plugin filtering the download, please send us dashboard admin access to support at itthinx dot com and we’ll check out your settings (please indicate this topic and ‘Bobby’ in the email).
      Thanks,
      Antonio B.

      • Bobby September 3, 2015 at 6:04 pm #

        Sure, but how do I send you the login information? I am not seeing an email or ticketing system.

        • antonio September 4, 2015 at 8:36 am #

          Email: support at itthinx dot com
          Thanks.

  5. Janis September 2, 2015 at 6:33 pm #

    Where do I find the service key? I didn’t get anything other than my order number Order #15752

  6. antonio September 1, 2015 at 6:32 am #

    Hi Janis,
    please be sure you have set the service key in Plugins->itthinx updates.
    Kind regards,
    Antonio B.

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