New affiliates are getting an error

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Anyone who is trying to sign up on my site as an affiliate are getting an error that says “Suspected Bot”. Why is this happening and how do I fix it? A quick, timely response is appreciated. I have a dozen people waiting to sign up.

3 Responses to New affiliates are getting an error

  1. George December 6, 2016 at 10:12 pm #

    Hi Ruth,

    This doesn’t seem to be an error message related to Affiliates plugin.
    I think you should check the rest of your plugins, especially if you use any plugins for captcha or registration validation.

    Kind regards,
    George

  2. Ruth December 6, 2016 at 10:23 pm #

    I don’t have any other captcha or registration plugins that are blocking anything. More help please.

  3. George December 7, 2016 at 9:30 am #

    Hi Ruth,

    You can find which of your plugins gives this message by disabling all of your plugins and keep active only the affiliates plugin. Then try activating your plugins one-by-one and each time make a test registration until you find the plugin in question.
    There is also a possibility that this message comes from your theme, so if none of your plugins gives this message try switching to a default theme and again make a test registration.
    If you are not using any premium plugins, you can also send me your plugins list to george at itthinx dot com, so i can try them in my test installation.

    Kind regards,
    George