No Password Being Sent Via Email

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Hi, when I manually add a new affiliate, the system does not automatically send them an email and there is no where we can specify a password for them.

3 Responses to No Password Being Sent Via Email

  1. George November 26, 2015 at 7:27 pm #

    Sorry, but you can’t.
    Instead of deleting an affiliate though, you could make him inoperative simply by changing the Until date.

    Cheers.

  2. kristin November 26, 2015 at 6:05 pm #

    How do I re-add a removed affiliate?

  3. George November 26, 2015 at 5:59 pm #

    Hi Kristin,

    In order for the notification to be sent, the affiliate registration form should be used in the affiliates area page, or in a page that you use the [affiliates_registration] shortcode. You can also have a look for details in the documentation on notifications.

    When an affiliate is added manually, if you don’t use an existing username, the affiliate won’t have a user record, so won’t have login credentials.

    When an affiliate registers through the registration form, there is also a user record created for that affiliate.

    Kind regards,
    George

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