Order Referral – exclude the shipping charge?

Hi, I purchased the Affiliates Enterprise and set it in my site.

The affiliates plugin counts the product sales and the shipping charge together as the order amount.

I wonder if it’s possible to exclude the shipping charge when calculate the commission.

3 Responses to Order Referral – exclude the shipping charge?

  1. antonio July 26, 2016 at 4:45 am #

    Hi Tseng,
    the commissions are based on the net price (excluding shipping, coupons and taxes prices).
    From Affiliates->Referrals, please select ‘Expand details’ and ‘Expand data’, so you can see the order’s ID and the order’s total used to calculate the commission.
    Kind regards,
    Antonio B.

    • TSENG July 26, 2016 at 5:04 am #

      Dear Antonio,

      Thanks for quick reply! I’ve checked the Affiliates>Referrals, however the order total did include the shipping.

      I have a test order that the net price is 399, shipping is 150.
      the commission is set as 30%,then it shows the commission for this order is 164.7, which is based on 399+150=549..:(

      • antonio July 27, 2016 at 5:44 am #

        Hi Tseng,
        sorry, I can not replicate this scenario. If you send me dashboard admin access to antonio[at]itthinx[dot]com (indicating this topic), I’ll have a look at your settings.
        Kind Regards,
        Antonio B.

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