Hi, I have a store which uses multiple currencies for the products.
The base currency is $, however when someone orders a product in EURO or £, the commission that is credited to the affiliate is always in the base currency $.
Example: I have a 0.05 commission across the store. Someone buys something for £100 they are getting $5 as commission which is incorrect.
Is there anything that I’m missing in the setup which might be causing this?
Thanks
I am using the aelia currency switcher for woocommerce plugin which handles the different currencies on the site. The order currency seems to be fine, but the referrals are just coming through in base currency.
Any idea why this might be happening?
Thanks
Hi Alexander,
I haven’t used the plugin you mention, it occurs to me that it could be caused when the currency is changed after the order is created which would be too late, because the referral would already have been created. Do you think you could contact the developers to see if we can test their code?
Hi,
Normally the order currency determines the currency of the referral. Which integration are you using and do you have any other plugins installed that affect the currency?