Wrong calculation of the transaction amount in the “Referrals” sections

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In the “Referrals” sections the sum of each transaction quintuples.
See screen: https://httpsimage.com/img/Screen Affiliates 2016 08 10.jpg
What can I do?

4 Responses to Wrong calculation of the transaction amount in the “Referrals” sections

  1. Alexander August 12, 2016 at 1:55 am #

    I mean https://httpsimage.com/img/Allifiates.jpg

    • antonio August 12, 2016 at 8:36 am #

      Thanks Alexander,
      This doesn’t seem correct. If you want, you can send me dashboard admin access to antonio[at]itthinx[dot]com indicating this topic, and I’ll have a look at your settings.
      Kind Regards,
      Antonio B.

  2. Alexander August 12, 2016 at 1:53 am #

    Did it. It looks like this https://httpsimage.com/img/Allifiates 2016 08 12.jpg
    and I can’t understand why. The Partner made 1 transaction amounting to 17775, but I see the sum 88875.

  3. antonio August 11, 2016 at 8:01 am #

    Hi Alexander,
    Please select the ‘Expand Details’ and ‘Expand data’ in the filter, so you can see the order total used to calculate the commission.
    Kind Regards,
    Antonio B.

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