Affiliates by Username



Export users problem

Hi – We are using the addon mostly successfully but have encountered a problem. When we open the exported file in Excel, the groups a user is in are in a single column. Our users will be in three groups. We can parse that column and split the data into three separate columns with no […]

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Confused by some things

I just purchased the enterprise version. The product that has a lot of functions. However, I’m sorry to say that it is lacking a lot of polish and your documentation is not very helpful for setting everything up. I appreciate your fast response to the forum but I’m sure you would rather spend your time […]

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Can’t add new affiliates

I have Affiliates Pro but can’t add new affiliates — it comes back with an error message saying no such user — and if I try to register an affiliate from the affiliate page, it only sees “me” and won’t allow me to add a new user. If I try to fill in new info […]

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Redirection for restricted user not working – followup

Hello , I am unable to comment on this ticket: https://www.itthinx.com/topic/redirection-for-restricted-user-not-working/#comment-902697 We have enabled debug variables.. Can you please take this matter on priority? We are running with issues on live. Hoping for quick turnaround. Thanks, Lopez

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Configuration Assistance

Good Day, We have the Affiliates Pro version installed, but we are not sure if our configuration is correct. Would it be possible to clarify what we need, what we would like to add (additional add-ops) and then ask the support team to check/change our current configuration? We would be willing to pay for this […]

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Restrict categories redirect

This isn’t working on my site ancancha.me The pages and post redirect as per the 404 redirect, but not the categories ! Instead the categories redirect to the standard 404 page. e.g. https://ancancha.me/category/fitness/ My licence for this is within the year of updates and support I have downloaded the latest version from my account page

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Affiliate doesn’t get the commission set in rates

I have installed affiliate-enterprise and woocommerce integration. I have also set a new test product on woocommerce and updated the affilliates->rates to be “rates” Next thing I did was create rate for the test product I have created. Sayin tier 1 gets $15 and tier 2 gets $5. I have made the purchase and the […]

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Tiers Shortcode Bug

I am trying to use after_referrals and before_referrals extension in the shortcode of [affiliate_tiers] but it doesn’t seem to make any change.. Is there a possibility to make it work? since I want to add separators between the referrals. Also, is there an option to display the referrals in a table with the appropriate columns? […]

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