Forum: Affiliates Pro

  • Direct refferal set up

    We would love to know does there any chances to get direct support of how we can setup our referal program. Right now, we have an issue with tracking the purchase amount, and additionally, we are unable to create separate personal accounts for different partners.

  • Couple mistakes

    why this mistakes aoeears> WordPress version 6.7.2 Active theme: Storefron Child (version 1.0.12) Current plugin: Affiliates Events Manager (version 3.2.0) PHP version 8.2.27 Error Details ============= An error of type E_ERROR was caused in line 67 of the file /home/u564578406/domains/cardezee.com/public_html/wp-content/plugins/affiliates-events-manager/lib/class-affiliates-em-booking.php. Error message: Uncaught Error: Call to a member function can_manage() on null in /home/u564578406/domains/cardezee.com/public_html/wp-content/plugins/affiliates-events-manager/lib/class-affiliates-em-booking.php:67 Stack…

  • Manually add an affiliate

    We added some custom fields to the sign up page. However when we try to add an affiliate manually the fields are not there. And when I try to edit the affiliate the system won’t let me change the custom fields. How can we get this working?

  • Orders not coming in as Direct

    Hi Guys! We use your plugin for fundraising. Fundraising Leaders = Affiliate and when they submit their final order from the fundraiser at the discounted price, the order shows up in WooCommerce correctly as a referral to “Direct”. On occasion, we have to use the “Log in as User” plugin to push an order through…

  • Translation

    Hi, just bought Affiliates Pro and wanted to translate the plugin. We use Loco Translate but it’s only giving me 5 strings to translate. Do you have a PO available? Or any other help? Thanks Regards

  • Extra data for counter

    Hi I am building a simple plugin/code to extract some data from my website so that I can show t via a shortcode as a counter. Here is something similar, you will see a counter – https://www.suttons.co.uk/affiliates So I would like to find total number of affiliates Total number of transactions with affiliate fee created…

  • Affiliates and other websites

    Hello, Please i want to know if the affiliates can get commission selling on another website that the plugin is not set up on. E.g Website A has the setup but i want the affiliates to sell product website B.

  • Finding a deleted referral

    Hi – my client thinks that she deleted a referral that she shouldn’t have. So far, I can’t find the order that isn’t associated with an affiliate (I have a column in Woocommerce orders that shows the affiliate name on the row of each order). I logged into my hosting environment to see if I…

  • How to translate Affiliates Pro into Russian?

    Hello! How to translate Affiliates Pro into Russian? Please tell me.

  • Prevent duplicate referrals in Affiliates Pro

    If I untick the option to allow duplicates, would that prevent situations where a duplicate is created when: 1. a customer goes through the cart and checkout onto payment, 2. chooses a method of payment 3. on the payment page/popup they are informed of lets say low funds 4. they go back to the checkout…

  • Not recognised by other plugins

    Hi I have 5 licences for Affiliate Pro But messages say I do not have it installed. I have added. license and the pro plugin is showing as activated. Message Affiliates WooCommerce Integration plugin requires an appropriate Affiliates plugin to be activated: Affiliates Pro or Affiliates Enterprise. Service key: – July 24 Added it to…

  • Add new banner fatal error

    My Affiliates Pro plugin does not allow me to add new banner, anytime I click on add new banner I get this ”Fatal Error” https://drive.google.com/file/d/1R5sD0Usl3owIp-ivSBXlqSp9Dk1n9b1h/view?usp=drive_link Can somebody help me out here please.?

  • Refferal not recording

    Hi George, We’ve been in contact earlier. Sorry for the late response. I don’t have a development site but maybe you could carefully check in our live website? Please let me know how i can share the credentials with you. Kind regards, Roy van Hees

  • aff priority

    The user visits the link with aff=1 and then orders after visiting the link with aff=2, the profit sharing becomes aff=2. We still like to give to whoever brings in the first user aff=1, how do i set it up?

  • single product referral rate setting

    The all products referral rate is 30%, now i want to set 1 product rate to 1.5$ per order. In your documentation the pro version can be set,but when i bought it,I realised that it can’t be set in the rate page, what’s going on?

  • Refferal not recording

    Hi, I’m busy configuring the plug-in, while it does record the visits and hits it unfortunately doesn’t record the refferals. I’ve checked if the wp_affiliate cookie is carried over through the order proces but unfortunately no luck. Could you check this please? Thank you.

  • Different Product Prices by Affiliate

    Hi! Still loving your products… I was wondering if it’s possible to set different prices based on the affiliate. I know I can set different commission rates per affiliate, but can I set a different product price per affiliate? For example, we use Affiliates Pro for a fundraising website. All products are currently $9 each…

  • Affiliates woocommerce integration deletes on update

    The ‘Affiliates WooCommerce Integration’ plugin shows an available update for 4.20 on our site and gets deleted when it’s installed. I think it’s getting mixed up with the regular Affiliates Pro plugin.

  • How to get quantity of the order from referral object?

    Hi, I have implemented a custom affiliate area. I don’t give commission in USD. Instead, I give commission in the form of free insoles. The referral item in the dashboard/referrals-entry.php does not provide information about the order. How to get product quantity in the order so that I can calculate the insoles credited to the…

  • Gravity forms submission cannot be attributed to affiliate

    Hi, I am using afiiliate pro and gravity form elite. I have created a gravity form. I have included affiliate name and affiliate email in the form submission. Anyone who register a warranty and is referred by an affiliate gets free pair of insole and also the affiliated is given free pair of insoles. The…