Forum: Affiliates Pro

  • Orders not coming in as Direct

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    Erica Thumma

    Hi Guys! We use your plugin for fundraising. Fundraising Leaders = Affiliate and when they submit their final order from the fundraiser at the discounted price, the order shows up in WooCommerce correctly as a referral to “Direct”. On occasion, we have to use the “Log in as User” plugin to push an order through…

  • Translation

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    Kathleen den Dekker

    Hi, just bought Affiliates Pro and wanted to translate the plugin. We use Loco Translate but it’s only giving me 5 strings to translate. Do you have a PO available? Or any other help? Thanks Regards

  • Extra data for counter

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    Richard Jemmett

    Hi I am building a simple plugin/code to extract some data from my website so that I can show t via a shortcode as a counter. Here is something similar, you will see a counter – https://www.suttons.co.uk/affiliates So I would like to find total number of affiliates Total number of transactions with affiliate fee created…

  • Affiliates and other websites

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    OLADUNNI OLAYANJU

    Hello, Please i want to know if the affiliates can get commission selling on another website that the plugin is not set up on. E.g Website A has the setup but i want the affiliates to sell product website B.

  • Finding a deleted referral

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    Erica Thumma

    Hi – my client thinks that she deleted a referral that she shouldn’t have. So far, I can’t find the order that isn’t associated with an affiliate (I have a column in Woocommerce orders that shows the affiliate name on the row of each order). I logged into my hosting environment to see if I…

  • How to translate Affiliates Pro into Russian?

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    Roman Mikhailov

    Hello! How to translate Affiliates Pro into Russian? Please tell me.

  • Prevent duplicate referrals in Affiliates Pro

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    Marzena Grzejda

    If I untick the option to allow duplicates, would that prevent situations where a duplicate is created when: 1. a customer goes through the cart and checkout onto payment, 2. chooses a method of payment 3. on the payment page/popup they are informed of lets say low funds 4. they go back to the checkout…

  • Not recognised by other plugins

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    Richard Jemmett

    Hi I have 5 licences for Affiliate Pro But messages say I do not have it installed. I have added. license and the pro plugin is showing as activated. Message Affiliates WooCommerce Integration plugin requires an appropriate Affiliates plugin to be activated: Affiliates Pro or Affiliates Enterprise. Service key: – July 24 Added it to…

  • Add new banner fatal error

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    Francis Wills

    My Affiliates Pro plugin does not allow me to add new banner, anytime I click on add new banner I get this ”Fatal Error” https://drive.google.com/file/d/1R5sD0Usl3owIp-ivSBXlqSp9Dk1n9b1h/view?usp=drive_link Can somebody help me out here please.?

  • Refferal not recording

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    Robin Kanters

    Hi George, We’ve been in contact earlier. Sorry for the late response. I don’t have a development site but maybe you could carefully check in our live website? Please let me know how i can share the credentials with you. Kind regards, Roy van Hees

  • aff priority

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    zhang jun

    The user visits the link with aff=1 and then orders after visiting the link with aff=2, the profit sharing becomes aff=2. We still like to give to whoever brings in the first user aff=1, how do i set it up?

  • single product referral rate setting

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    zhang jun

    The all products referral rate is 30%, now i want to set 1 product rate to 1.5$ per order. In your documentation the pro version can be set,but when i bought it,I realised that it can’t be set in the rate page, what’s going on?

  • Refferal not recording

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    Robin Kanters

    Hi, I’m busy configuring the plug-in, while it does record the visits and hits it unfortunately doesn’t record the refferals. I’ve checked if the wp_affiliate cookie is carried over through the order proces but unfortunately no luck. Could you check this please? Thank you.

  • Different Product Prices by Affiliate

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    Erica Thumma

    Hi! Still loving your products… I was wondering if it’s possible to set different prices based on the affiliate. I know I can set different commission rates per affiliate, but can I set a different product price per affiliate? For example, we use Affiliates Pro for a fundraising website. All products are currently $9 each…

  • Affiliates woocommerce integration deletes on update

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    Ryan Blair

    The ‘Affiliates WooCommerce Integration’ plugin shows an available update for 4.20 on our site and gets deleted when it’s installed. I think it’s getting mixed up with the regular Affiliates Pro plugin.

  • How to get quantity of the order from referral object?

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    MICHAEL BURCH

    Hi, I have implemented a custom affiliate area. I don’t give commission in USD. Instead, I give commission in the form of free insoles. The referral item in the dashboard/referrals-entry.php does not provide information about the order. How to get product quantity in the order so that I can calculate the insoles credited to the…

  • Gravity forms submission cannot be attributed to affiliate

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    MICHAEL BURCH

    Hi, I am using afiiliate pro and gravity form elite. I have created a gravity form. I have included affiliate name and affiliate email in the form submission. Anyone who register a warranty and is referred by an affiliate gets free pair of insole and also the affiliated is given free pair of insoles. The…

  • Refferal

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    OLADUNNI OLAYANJU

    Affiliates are not been awarded commission for referring new affiliates. Kindly put me through the process to achieve this.

  • Can’t Install

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    OLADUNNI OLAYANJU

    Cannot instal product. Error message: Unable to create directory uploads/2024/03. Is its parent directory writable by the server? Kindly assist.

  • Can’t do rates lower than 1%?

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    Ryan Blair

    Hi, I need to be able to assign a rate of 0.25%, which would be “0.0025” in the rate field. However it always changes it back to “0.00”. How can I assign a rate lower than 1%? Thanks.