General Questions



Licence Key

Hi George, I hope you are well. I need to go ahead and add the WooCommerce integration however, in order to do this, I need to activate the Itthinx updates plugin. I need my licence key in order to be able to do this but I can’t see where that is stored. I have gone […]

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Plugin folder name changes when update from 3.5.11 to 3.6.11 (Pro version)

When updating the post grid pro plugin from 3.5.11 to 3.6.11, the plugin folder name chamges from the-post-grid-pro TO MTU3NjI2NDAzMzpjZDk0MDAzYTQwOWZmYjlmYWRhYWYx……………………….8vd3d3Lm1pbnl3b3JsZC5jYTow-knxk3p and plugin stops working The update from 3.5.11 to 3.6.11 it is displayed under Plugins panel. If going to Itthinx Updates panel and click Check – under Plugin Update – the update option disappear. There […]

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A very basic question

Hey, I have a very basic issue. I am using the free version, and I’ve read the documentation, but I need help to understand one simple thing: When a new customer buys on my website, Where and how can I know if he has been sent by an affiliate ( if he clicked on the […]

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Manual payments = commission

What e-commerce solution that integrates with affiliate enterprise supports manual payments to a customer that will record commission. I work for a company that takes mostly payments by check, and I wanted to create a localized affiliate program where I can add the payments manually and it records the commission to the right affiliate(s). Please […]

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Affiliate Links and Totals

Hi there, I searched for a answer to these questions but could not find anything similar. First- I am wondering is there a way to create affiliate links for people without having them sign in or creating a account? I don’t mind creating a account for them but I want to make it as easy […]

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Affiliate links

I can’t seem to be able to use just an affiliate link. I have to login for the affiliate links to work. I there any way to just have an affiliate use a link without having someone login. Once logged in all the links work, but it would be easier if just the link worked […]

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hola

I want to buy the MLM software not the binary, I want to know its cost and see the details of the program+ {Original: quiero comprar el software MLM no el binario, quiero saber su costo y ver los detalles del programa+}

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Affiliates is setting the wrong cookie

When setting up and testing new affiliates, sometimes a hit is credited to a different affiliate and a cookie with the wrong ID is set on the browser… This happens if use the URL link parameter directly, e.g. mydomain.com/?partners=b6d767d2f8ed5d21a44b0e5886680cb9 Or if I use a redirect on top e.g. mydomain.com/SABATA redirects to mydomain.com/?partners=32bb90e8976aab5298d5da10fe66f21d If I disable […]

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License renewal

Hi, how can I renew my license? I didn‘t get an reminder (same as last year), and just go aware that the license is expired when Inwanted to update … There is a discount for renewal, isn‘t it? Kind regards Rudolf

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Affiliates Captcha

Is the affiliates recaptcha addon being maintained still? Has not seen an update in 2 years? Affiliates Captcha The reason I am asking is, I am experiencing issues with the site key and secret key on the affiliate page which shows a recaptcha error. Signed Affiliates Pro

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Update or repurchase?

I purchased a renewal of Enterprise last year in March. Granted I did not go in to renew because I got no reminders. We are two months past my annual contract. My question is do you expect us to have to buy a new product every year just to keep up with the updates year […]

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