Affiliates

The Affiliates WordPress Plugin

Features

Also refer to the Affiliates Plugins Feature Comparison.

  • Real-time reportingReferrals and affiliate link statistics are recorded and available instantly, as transactions are processed.

    Information for affiliates on the front end: show affiliates information about their referrals including totals by currency and referral status.

  • Integration with virtually any E-Commerce platformAffiliates provides an API which makes it compatible to use with virtually any E-Commerce and Membership system.

    Affiliates Pro Integration packs are available for several platforms. More integrations are added constantly on request.

  • Unlimited AffiliatesSimply have as many affiliates as you can get.
  • Easy affiliate recruitmentAffiliates can sign up automatically and can also be added manually with or without user accounts.
  • Feedback is welcomeDo you have feature requests or want to provide feedback? Please get in touch, the Affiliates plugins evolve with your needs.
  • Free or contribution basedThe Affiliates plugin is free and Open Source. If you want to use it, simply install it from your WordPress Dashboard or download it from WordPress.org.

    Affiliates Pro and Enterprise are contributor releases with additional features. Contributions help to make the plugins even more awesome. Thanks!

  • Quick & Easy InstallationUpload/install and activate the plugin from your WordPress Dashboard.

Affiliates Pro & Enterprise

  • Banner Management
  • Notifications
  • Videos : A collection of videos showing features available in the free Affiliates plugin and additional features available in Affiliates Pro and Enterprise.
  • Screenshots : Some sample pages set up with Affiliates Pro.
  • Fixed, percentage or formula based commissionsReferral amounts can be flat rates, percentage of net sales amounts and based on custom formulas.

    These can be set in general and per affiliate.

  • Flexible affiliate areasCreate as many pages as you need showing affiliates their stats, banners, links, profile, …
  • Mass Payments and Enhanced TotalsExport totals and generate PayPal mass payment files. Simply pay your affiliates all at once. Pay-outs can be based on accumulated totals.
  • Custom featuresThe Affiliates system provides an extensive API for developers which allows to customize it to any client’s requirements.

The Affiliates plugin provides the right tools to maintain an Affiliate Marketing Program.

Important features include automated affiliate registration, an unlimited affiliate management section and the ability to integrate Affiliates with virtually any E-Commerce platform. Free and premium integrations are available.

The Affiliates plugin provides an ideal affiliate system for sellers, shops and developers who want to get started with their affiliate program right “out of the box”.

It also provides a solid framework for developers, who wish to build customized solutions based on a sound data model. With unlimited affiliate program management tools available on the back end and a set of shortcodes to provide Affiliates information on their performance on the front end, there is everything you need to start an affiliate program.

Affiliates Pro and Enterprise provide additional features for sellers, shops and developers.

If you need to manage an Affiliate Marketing Program, track visits to your site with affiliate links, the affiliates plugin is right for you. It provides the tools to maintain a partner referral program.

Simply put, the affiliates plugin is used to manage affiliates, create referrals and track visits to your site through affiliate links.
Referrals are stored and attributed to an affiliate, for example if clients place orders on your site and you need to credit your affiliates.

Integrations

Free and premium integrations are available.

Pro & Enterprise

These integrations are included with Affiliates Pro and Affiliates Enterprise:

Light Integrations

These integrations are freely available to be used with any of the Affiliates plugins.

 

Documentation

Please refer to the Documentation pages.

 

What this plugin is not

It is not intended to keep track of links to other sites that you as a member of an affiliate program may have. For that, please try the Affiliate toolbox.

 

1,413 Responses to Affiliates

  1. Hiren Patel August 8, 2014 at 7:47 pm #

    Hello,

    Great plugin! We’re just getting is setup on and a site and have found it easy to use.

    We had some questions to see if these were possible with the pro version:

    – Are we able to create custom URLs for our affiliates?
    – How can an affiliate sign up themselves? Is there a registration page?
    – Are users able to setup affiliate links to specific products/urls on our site?

    Thanks!

    • kento August 9, 2014 at 11:30 am #

      Hi Hiren,

      Regarding the custom URLs I’m not sure what you mean, what would these look like? Registration is of course possible, see the Documentation for more details please. Affiliates can link to any page by appending their affiliate ID.

      Cheers

  2. Dave Menzies August 7, 2014 at 11:16 am #

    Hi there – I have a question I was hoping you could help with. I am an affiliate for a business which uses your plugin to manage my afflilation with them. We wondered if its possible with the plugin for me to set up sub affiliate tracking – In other words for me to recruit affiliates and direct their traffic through my affiliate link but as sub affiliates rather than full affiliates (if that’s clear?)

    We wondered if that’s possible through the plugin already set up at the vendors end or if I would need to install the plugin on my site and set up my own affiliate programme.

    Hope I’ve explained that well enough and that you could clarify that

    Best regards

    Dave

    • kento August 9, 2014 at 11:26 am #

      Hi Dave,

      I see what you mean but it isn’t possible to have sub-affiliates with the system unless they have their own account as well. And in that case, Affiliates Enterprise would be an option as it supports multiple tiers.

      Cheers

  3. Moira August 6, 2014 at 2:21 am #

    Hi Kento,

    Is it possible to allow affiliate links to only pay out to an affiliate once a purchase has been made?

    I’m using woocommerce and the woocommerce integration pack, but can’t find any way of doing this?

    Currently any link with the affiliates ID attached to it, displays as if there were a sale, which is not what I want.

    Does the PRO version of this plugin allow you to only pay out when a sale has been made on the website?

    Thank you 🙂

    • antonio August 6, 2014 at 6:36 am #

      Hi,
      in Affiliates->Options you can set the default referral status to pending and change to accepted when the purchase is made.
      With the Pro version, the change of status is automatically according with the order status.
      cheers

      • Moira August 6, 2014 at 10:45 am #

        But how will I know which affiliate made the purchase? There is no option to track this in the free version?!

        • antonio August 6, 2014 at 2:44 pm #

          You can see the information in Affiliates->Referrals.
          cheers

  4. Yuri July 23, 2014 at 3:20 pm #

    I did not understand, google translator does fatal …
    See, now when the client makes me a member my purchase order happens to “Pending” and in my affiliate panel adds a reference. (even that is a wrong order) would you do with that in my affiliate panel, you will only add a sale when the order is in “completed” state. Since many users start ordering but do not end, and in my affiliate panel shows a more than 90 sales referred, when really only had 10-20 … I await your reply, thanks.

    • antonio July 24, 2014 at 7:00 am #

      Hi,
      I have emailed you.
      You can control the referrals with the status. And change it according with the order status.
      cheers

  5. sebi1982 July 22, 2014 at 10:23 am #

    hi kento, can I also use your affiliate programm if I run offline stores and give customers access to it via an QR code ?
    Can I manage comissions and update customers values by RFID POS systems or so ?

    Is it possible to integrate something that is not a payout value in real money, instead of points, so customers gain points and can use this points to buy thing local or online by withdrawing these ?
    Do you offer german translation for the plugin ?

    All the best Sebastian

    • kento July 23, 2014 at 10:13 am #

      Hi Sebastian,

      It would be possible but from experience it seems to me that you would need some customization, so that I wouldn’t expect everything to work for this case OOTB but rather have extensions created that make the whole system fit perfectly to match the requirements based on how customer and affiliate use cases should be realized.

      A German translation isn’t included yet but it is possible, see the info here please https://github.com/itthinx/affiliates-translations

      Cheers

  6. Yuri July 18, 2014 at 1:54 pm #

    Good afternoon, I have loved your plugin, promises much, I have only one problem, many of my clients place their orders as “Bank Transfer” and do not complete the payment, and this is a mistake as my affiliate sees it as a sale .

    I wonder if it can be configured so that only orders “Completed” is displayed, and also now displays orders “Pending” and that hurts me, greetings and many thanks.

    • kento July 18, 2014 at 6:06 pm #

      Hi Yuri,

      This is what the referral status is for, to distinguish between referrals that can be paid (those showing as Accepted) and referrals that are pending evaluation (those showing as Pending). For referrals that are Pending, once the corresponding order has been paid, the referral can be set to Accepted. Depending on the integration and the e-commerce system involved, this will happen either happen automatically or can be done manually.

      See also Managing Referrals in the documentation.

      Cheers

      • Yuri July 18, 2014 at 9:12 pm #

        What I mean is that when an order as processing framework, this counts as accepted, and would like the state parks “accepted” only assigned to orders with status “Completed”, is there any way to do this? I’ve been looking too and I’ve seen that I can add a percentage of sales for the member, would like to establish a fixed price as 2 €, is this also possible? Thank you very much, greetings.

        • kento July 19, 2014 at 10:26 am #

          I see you’re using WooCommerce. With the Pro version (Affiliates Pro and the advanced WooCommerce integration that comes with it) the order and referral status are updated automatically, so when an order’s status changes to “Completed”, the corresponding referral is marked as “Accepted”. This doesn’t happen with the Light integration.

          Regarding the commissions, you can set fixed commissions with the Pro version as well, although I wouldn’t recommend it for a store with products as yours which vary in price. The Pro version allows to set commission rates per product and there is also an alternative which allows to set fixed amounts based on the total order amount Affiliates Custom Method Minimum.

          • Yuri July 19, 2014 at 4:38 pm #

            You mean to do what I mentioned first, can only be done with the PRO version?
            Sorry, I misunderstood what you mean by the link to “Custom Method Minimum Affiliates.”

            I’m using Google translator …

            • kento July 22, 2014 at 7:46 am #

              You mean to do what I mentioned first, can only be done with the PRO version?

              Yes.

              Sorry, I misunderstood what you mean by the link to “Custom Method Minimum Affiliates.”

              What I mean is that I would recommend using ranges based on the order total instead of a fixed amount commission.

          • Yuri July 19, 2014 at 5:47 pm #

            Another question, if you use my affiliate link shortener, official plugin anyway?

            • kento July 22, 2014 at 7:47 am #

              Shortened links work as long as they have the affiliate parameter attached.

              • Yuri July 23, 2014 at 1:11 am #

                I will buy this plugin, but I want to make sure of a few things.
                1 – Will I be able to configure it to only count as completed orders referred sale?
                2 – my profits from sales are the same for any product, no matter the price, I would set a fixed price for each sale they make me my referral. (2 €)
                3 – Le pedidira I pass the link to the plugin I need for the “1 -” and so to buy a greeting.

                Need to do this as soon as possible, thanks.

                • antonio July 23, 2014 at 9:26 am #

                  Hi,
                  1.- Referrals are created when orders are created. But you can control the referral status, please have a look to @kento’s comment.
                  2.- You can set in Affiliates->Settings “Referral amount” and value 2.
                  3.- If you don’t need multi tier, then with Affiliates Pro (that includes Affiliates Woocommerce Integration) you could do it.
                  cheers

  7. Carol July 15, 2014 at 2:05 am #

    Had a launch. Had affiliates who got people to sign up. In the Affiliates and referrals got big lists of who signed up. Great only everything listed as IP address. Does me no good. None of these got sent to email list as email addresses. What’s up? I did the API integration with my MailChimp list. Very frustrating. Also how do I get a simple list of everyone who has been an affiliate, ever?

    • antonio July 15, 2014 at 8:14 am #

      Hi,
      in Affiliates->Manage Affiliates you should have your affiliates with data as emails.
      You can send us dashboard admin access to support at itthinx and we’ll have a look (please indicate this comment in the email).
      cheers

  8. kirill June 26, 2014 at 2:26 pm #

    Hi! Could you help me?

    Currently this text “Thanks for signing up!
    Please check your email for the confirmation link.
    Log in here” is what’s seen after a user fills out the registration form. I would like to remove the login link and possibly change the text ‘Please check your email for the confirmation link.’ to ‘Please check your email for the confirmation link and password.’.

    They shouldn’t have to hit wp-login.php since they can login straight from the affiliate sign up page. They don’t need to see the wordpress dashboard area, so if they login using wp-login.php it is confusing.

    Secondly, the logout link, can I append a redirect to that, so that after they logout, they are sent back to the affiliate area?

    Thank you

    • kento June 29, 2014 at 11:03 am #

      Hi,

      You can use a couple of shortcodes for login and logout, see Shortcodes – [affiliates_login_redirect] and [affiliates_logout].

      To customize the notification you can use the registration Filters or with Affiliates Pro you have a Notifications section where these can be customized.

      Cheers

  9. Marianne June 10, 2014 at 3:58 pm #

    Hello,
    I just cannot understand how it works. I installed the free version.
    My need is the following.
    People rent a room for holidays (say this renter’s name is “A”). I put A’s room on my site and on Youtube (my name is “B”).
    When a buyer comes through a Youtube link, B needs to track the link. Because the customer will call A directly when he gets the phone number on B’s site.
    So B needs to put a specific link under the Youtube video for customers to contact A through him.
    1. is this possible through the free version ?
    2. is this possible at all ?

    • kento June 10, 2014 at 6:46 pm #

      Hi Marianne, yes that’s possible. And you can also use the free integration with Contact Form 7 to track referred customers if they get in touch through a form. This works as long as you run the affiliate program on your site and people get in touch via the site. Your affiliate must have an affiliate link to your site in place and the customer must have clicked the link to count as a referred customer. If you have a look at the Documentation it will help you understand the system better.

  10. Yusuf May 25, 2014 at 11:48 am #

    Hello kento,

    Thanks, but how do i know which affiliate refer them to signup? I need to know this to pay the affiliates commission, please assist on this.

  11. Yusuf May 18, 2014 at 10:31 am #

    Hello,

    Can you please advise how is your product best use for my thing base on my example below:

    1. A user get referred by an affiliate.
    2. User register to become an affiliate.
    3. User need to make payment by bank transfer.
    4. only after payment is received and confirmed, then they get their affiliate link.
    5. Referral get paid.

    And this is what my website is all about.

    Please advise on this.

    • kento May 23, 2014 at 12:16 pm #

      Hi Yusuf,

      For example, you can accomplish that using Contact Form 7 or Gravity Forms:

      – Create a form where new affiliates can ask to join the affiliate program.
      – Evaluate incoming form submissions and check against bank transfers received.
      – Create the affiliate account as payments are received.

  12. Yusuf May 16, 2014 at 2:24 pm #

    Thanks,

    I have another question, all those who register are pending by default. can i control that only those who whos status are accept can see their affiliate link from their account?

    • antonio May 18, 2014 at 7:26 am #

      Hi,
      when an affiliate is created, automatically is approved. You can use “Default referral status” (on Affiliates->Options) to control the commissions. But they will see their affiliate page.
      You could close affiliates registration (on Affiliates->Options), and add their manually.
      cheers

  13. Yusuf May 12, 2014 at 8:23 am #

    Also where can i find the code “user_register” to replace it with “affiliates_added_affiliate”

    • antonio May 12, 2014 at 3:22 pm #

      If using Affiliates Users would not need to modify it (as long as a user is created, it is an affiliate).
      cheers

  14. Yusuf May 12, 2014 at 7:33 am #

    Hello,

    Thanks.

    I have another challenge, I have a membership plugin which is used for sign up.
    How is it best to integrate both and not asking the users to register twice.

    • antonio May 12, 2014 at 3:21 pm #

      Hi,
      Affiliates Users plugin automatically creates affiliate accounts for new users.
      cheers

  15. Yusuf May 11, 2014 at 3:30 pm #

    Appreciate your response.

    I need the referral to be recorded the moment a new affiliate sign-up.

    Please advise on how to go about that?

    Thanks

    • antonio May 12, 2014 at 6:57 am #

      Hi,
      Affiiates Members can help you as reference. This plugin generate commissions when a new user is registered, if you need generate the commissions when a new affiliate sign-up, you could use “affiliates_added_affiliate” action instead of “user_register”.
      cheers

  16. Yusuf May 10, 2014 at 11:35 am #

    Hello,

    I have install free version Affiliate plugin. from my report i can’t see the number of referrals by affiliates. At all time it’s always 0. Under Affiliates & Referrals. I have recorded some hits and visitor. but just the referrals is not changing from 0 and ratio is also not changing, please assist.

    Thanks

    • antonio May 11, 2014 at 5:52 am #

      Hi,
      You can have multiple hits or visites and not have referrals.
      A referral is created when an event such as a purchase, or sending a form (depends on the integration you have installed) is generated.
      When do you need to generate the referral?
      cheers

  17. Olga May 6, 2014 at 11:00 pm #

    Thanks for your answer! I set the default status for “pending” for now.

  18. Olga May 5, 2014 at 7:48 pm #

    I can confirm that the order where checkout was not complete (canceled) was still attributed as a successful referral to one of my affiliates.

    I was testing the link for this affiliate and added a product to cart, hit “place order” button. We use PayPal and SSL certificate to process payments. So after you hit “place order” on my website, you are redirected to Paypal for payment. If you hit ‘cancel and return to website’, Woocommerce records it as a “canceled order”. But Affiliate plugin records it as a successful order.

    What’s the solution?

    • antonio May 6, 2014 at 6:29 am #

      Hi,
      referrals are created when orders are created. You can set the default referral status in Affiliates->Options. With Affiliates Pro Woocommerce Integration, the referral status can be automatically synchronized with the status of the order.
      cheers

  19. Olga May 5, 2014 at 7:41 pm #

    There seems to be a problem in reporting referrals and attributing them to affiliates. Two of my affiliates claims they got a couple of referrals and “pending commissions” (according to Affiliates plugin reports). But in reality no orders were places and no funds received. I use Affiliates plugin, Affiliated by User name with Woocommerce.

    I guess a customer might have put some products in the cart but never proceeded to checkout and did not complete the checkout process. But the plugin still counted it as a successful sale/referral. Please help resolve this. It makes my company look bad for our affiliates 🙁

  20. Surya Bajracharya May 2, 2014 at 11:58 am #

    I am currently using basic version of Affiliates, have gone through FAQ section. Yet, I have few questions and pardon me if the questions have already been asked.

    1. The newly registered affiliates when login to the affiliate system, the user gets access to other affiliate’s dashbord/reports as well! How can I restrict it to the respective affiliate?

    2. I also do not want to show the registered/non-registered affiliates any of the posts. Just want to show the registration page, is it possible?

    3. Under “Manage Affiliates”, the links section shows:
    Link: http://domain_name/blog?affiliates=id
    URL Parameter: ?affiliates=id

    Isn’t the “Link” the affiliate link?

    After, I replaced the default affiliate URL with [affiliates_url]http://new-domain/page[/affiliates_url]. The new registered users get the new affiliate links when they log in. But why it is not changing under “Manage Affiliates”?

    I am still testing the features. So I will be definitely asking more questions in days to come.

    • kento May 6, 2014 at 5:30 pm #

      Hi Surya,

      #1 You shouldn’t assign back end permissions to roles other than those who should have access to affiliate data. Normally these would only be admins and it seems you have changed that. The affiliate area on the front end is where affiliates have access and they would normally have the subscriber role for that.
      #2 I’m not sure what exactly you want to restrict.
      #3 Yes, the parameter alone just illustrates what can be appended.

      Also have a look at the documentation please, it’s very helpful if you’re just starting http://www.itthinx.com/documentation/affiliates

      Cheers

  21. Tobias May 2, 2014 at 7:19 am #

    Hello again,
    two days ago, I wrote a question concerning translation (because the german po/mo-files did not work).
    My post was there, but then disappeared without an answer.
    What happened?
    Best regards
    Tobias

    • antonio May 2, 2014 at 8:35 am #

      Hi,
      maybe a problem with comments system.
      The comment.
      cheers

  22. Tobias April 30, 2014 at 10:05 pm #

    Hello,
    I actually try the free Version of your affiliates plugin and it seems to work great! I also would need the s2member extension, but I have a problem concerning translation to german.
    I searched the Forum and downloaded the german po and mo files and copied it to the language folder. But nothing changed.
    I also use localization plugin to translate plugins, but it reports that affiliates has a problem with textdomain.
    So may you please tell me, how to get the german translation to work.
    Thanks a lot in advance!
    Kind regards
    Tobias

  23. Chandler April 30, 2014 at 9:09 pm #

    Hi,

    Have installed affiliates to a new buddypress site w/ using S2 for membership integration. Am setting up the plugin and need to add the referral rates. The instructions say I can add attributes – referral rates from manage affiliates>edit link. There is no add attribute function on manage affiliates or manage affiliates>edit or anywhere else that I can find. Where is it buried?

    • kento May 6, 2014 at 5:02 pm #

      It seems that you are using Affiliates instead of Affiliates Pro. These are in Pro / Enterprise, not in the free version.

      • Chandler May 7, 2014 at 5:08 pm #

        So how then does affiliates even work or does it? If you can’t set an attribute?

        • kento May 7, 2014 at 9:34 pm #

          If you have a specific question about attributes, please post a topic in the Forums. As I said, you can set attributes but these are limited to the Pro and Enterprise editions.

  24. james April 29, 2014 at 8:56 pm #

    Hi, I am developing a membership website so I found your affiliate plugin through wordpress. I read through your plugin features and it gives me a head-up for using it. I want to make some configuration to the plugin to make the following features possible for my website and I am not sure if your plugin can do the job.

    -Visitor visit my website, register as a member and make a one time payment(not monthly subscription). According to my website program, I will be paying a fixed monthly fee($10)(without selling product or service) to each and all paid registered member without do anything(only if they have made their one time payment). With the aid of your Affiliate Plugin on my website, member can become an affiliate(just to increase their monthly income by referring others to join and pay to the program.) If an affiliate refer a certain number of referrals(e.g5), I will manually or automatically set the affiliate monthly commission to increase by a certain amount of money(increase to $15) monthly and so on. In a short description, what I want is: -Visitor get to my website, – Register, – payment after registration, – Receive a certain income every month, – Can register as affiliate(if interested) to increase monthly commission after referring certain number(e.g5) of people to join and pay within a month, – Monthly Income Increment occur when all referral referred by an affiliate make their one time payment to the website. I am not sure if the mentioned options can be configure with the affiliate plugin. If not is there any other alternative method(s) to apply to the plugin may be doing it manually so that the mentioned options will be possible. Please I need your recommendation and advice. Thanks

    • antonio May 6, 2014 at 7:29 am #

      Hi,
      You can add referrals manually, or you could use the Affiliates API to create a function to generate commissions every month (or when you decide ) .
      cheers

  25. Ignazio Lacitignola April 29, 2014 at 1:38 am #

    Hello!

    How can i customize the affiliate URL? I don’t want it to be “www.something.com/affilaite=1” I’d like something more friendly like the name of the person “www.something.com/hanna”

    Is that possible?

    • kento April 29, 2014 at 9:40 am #

      Hi Ignazio,

      The Affiliates by Username extension provides the possibility to use the username instead of the affiliate ID. For example: http://www.example.com/?affiliates=hanna

      Note that you can’t simply use the affiliate’s username appended to the URL, so something like this http://www.example.com/hanna will not work.

      Cheers

  26. Laurent April 22, 2014 at 2:57 am #

    Hi Kento,

    Just a question.

    Would affiliate + woocomerce plugins work with w3 total cache and a CDN?

    Thank you!

    Laurent

    • kento April 23, 2014 at 2:58 pm #

      It can but it depends on many factors to which extent, for example, aggressive caching might need adjustments, see for example http://www.itthinx.com/documentation/affiliates/troubleshooting/wp-engine/

      • Laurent April 23, 2014 at 3:54 pm #

        Hi Kento,

        Thank you for your answer! I use WordPress hosted by 1&1.

        Unfortunatly i don’t use yet caching system and i must! so that plugin will work with w3 total cache? or with a CDN?

        I understand than 1 visitor clicking 10 times in a day means 1 visitor 10 hits.
        We have a new web site and 10 visits as according to Google analytic seems possible but more than 1200 visitors as recorded by the affiliate plugin is unbelievable.
        What other factors can create exagerated numbers of visitors and hits? If hits and visits are wrong ok doesn’t matter, but i’m just worried about the futures sales referral. any suggestion please?

        Thank you very much

        Laurent

        • kento April 27, 2014 at 12:50 pm #

          Hi Laurent,

          Have you checked the IPs that these hits come from? Maybe from internal tests? If you see so many hits, there must be a source, the system wouldn’t record them otherwise. Regarding referrals, these wouldn’t be affected, but it would be good to know for you where all these hits and visitors come from.

          Cheers

  27. Olga April 18, 2014 at 1:28 am #

    Hi Antonio,

    One of my affiliates asks if it is possible to get more in-depth analytics on the performance of his link. They’d like to know
    which pages their link visitor view the most, where they go on the website etc. Is there a way to set it up in the Affiliate Area on my website or with Google Analytics?

    Thanks!

    • kento April 18, 2014 at 11:06 pm #

      Hi Olga,

      One option is to use http://awstats.sourceforge.net based on the affiliate parameter. But this is outside of what the Affiliates plugin itself provides, so you would have to set that up explicitly.

  28. Rufina April 16, 2014 at 3:28 am #

    I am wondering if the affiliate plugin can do this:

    1) What I need is to track affiliates over the course of five videos in a multi-tiered affiliate program. The way it is set up is that my affiliates will be sending prospects to my video series to purchase a product from another merchant, not me (so I don’t have to pay them, the other merchant does). The tracking would need to start with their affiliate link, which would go to my optin page. If the prospect signs up for the videos, they would be put into an autoresponder series and every day they would get an email with each day’s new video link.

    2) At the end of the series, the potential customers are sent to an order page on my site. If the customer decides to buy, all I need is for the order form to SHOW or PRINT (or somehow pass on) the affiliate’s ID number on the order page so that the merchant knows which affiliate it is. The merchant takes care of the rest.

    Please let me know if Affiliate can do this, and how the affiliate ID can be tracked from the optin page and through the 5 videos the customers will view on separate days, and get printed or passed onto the order page.

    3) Also, does the Affiliate plugin integrate with any autoresponders?

    I realize this may be a tall order, so if it can’t do any one of these steps, please let me know how close it can get to these functions.

    • kento April 18, 2014 at 10:45 pm #

      Hi Rufina,

      The main issue with that: the purchase is not handled on your site so the affiliate system wouldn’t be able to attribute it to the affiliate, it sounds like the merchant selling should have the affiliate system in place.

      • Rufina April 23, 2014 at 8:42 pm #

        Kento,

        The merchant DOES have an affiliate system in place, that tracks sales the usual way. But the video series is mine, on my website, not the merchant’s. I created it independent of the merchant to get more affiliates under me. However, I’m having a very hard time finding software to track it through the videos because the visitors leave the website and come back over and over.

        • kento April 27, 2014 at 1:52 pm #

          Ok I see, but still the problem is where the actual sale is made. As I see it, the merchant would still need to track incoming links from you.

  29. Rich April 15, 2014 at 10:08 am #

    Hi there. I am just after using the WooCommerce Coupons for affilaite codes – can the Lite version do this?

    • antonio April 15, 2014 at 3:42 pm #

      Hi,
      sorry, you need Affiliates Pro or Affiliates Enterprise versions.
      cheers

  30. Pieter April 9, 2014 at 6:11 pm #

    I cannot see where one adjust the % commission, where do I find that function?

    • antonio April 10, 2014 at 7:01 am #

      Hi,
      Affiliates is not only a plugin, it’s a framework. When you use an integration, then you can set the commission in this integration. Normally, you need an integration to generate commissions when a sale is made, or a contact form is send, …
      cheers

  31. Matt N March 30, 2014 at 9:07 pm #

    Hello,

    Trying out woocommerce affiliate/light to see if I want to buy pro. I have a couple questions..

    However why is it when people refer visitors they get recorded as 20 cents USD per day into their affiliate account no matter if someone bought something or not?

    What does “allow duplicate referrals mean?” I dont understand that description

    • kento April 1, 2014 at 10:44 pm #

      They only get a referral recorded if there’s a purchase.

      Duplicate referrals would mean two or more with similar data (which that option avoids to have recorded).

  32. Web Design March 28, 2014 at 12:15 pm #

    Cant find anywhere, will ask here. Does this affiliate plugin can work without commerce platform. Just to track affiliate visitors which fills contact form. And to enter affiliate commissions manually by admin?

    • antonio March 31, 2014 at 6:00 am #

      Hi,
      if you only need to generate commissions manually, you can use Affiliates standalone.
      If you need detect when an user fills a contact form, you need an integration or generate your own solution. If you are using Contact Form 7, you have available an integration light and pro version.
      cheers

  33. Olga March 26, 2014 at 6:59 pm #

    Hello, is there a way to set up an email notification to send to an affiliate when a sale occurs from his/her affiliate link?

    • antonio March 28, 2014 at 9:20 am #

      Hi,
      this is a feature of Affiliates Pro/Enterprise versions.
      cheers

  34. Gunther Wallendorf January 29, 2014 at 3:57 pm #

    Hi Kento,
    Thanks for the quick reply.

    Yes with the network marketing business typically.
    A would introduce B and get say 5% of B’s purchase.
    B would introduce C and get 5% of C’s purchase.
    A would get say 8% of C’s purchase
    C introduces D and gets 5% of D’s purchase
    B get 8% of D’s Purchase and A gets 12% of D’s Purchase.
    This is all vertical. So when D registers I need to link him to C, B & A these are the guys that will receive commission every time D makes a purchase.
    The other question I have is the registration form, is called a Affiliate registration form, am I able to rename the form to NMA form?
    and were ever the word affiliate appears can I replace it with Network Marketing associate? on the Affiliate Enterprise plugin.
    Best regards
    Gunther Wallendorf

    • kento February 1, 2014 at 11:08 am #

      Thanks for the details, yes that seems to be matching what we assume for tiers in Affiliates Enterprise.

      The affiliate area can be customized including wording, you might need to change some words using translation templates – there is a repository for these here.

  35. Gunther Wallendorf January 28, 2014 at 5:17 pm #

    I would like to use the Affiliate plug in but I need to know it will work for my business.

    I actually have a network marketing business and what I need is to be able to have someone register as a affiliate/ NMA. when they register they are automatically connected to the three affiliates directly above them whom each receive a percentage of their purchase. The three percentages are different and may change from time to time.
    Best regards
    Gunther

    • kento January 29, 2014 at 1:58 pm #

      Hi Gunther,

      When you say “connected to the three affiliates directly above them” what structure do you assume? Vertical or horizontal? If you mean vertical, then that’s the way it works in Affiliates Enterprise which has tiers.

  36. mike January 24, 2014 at 4:02 pm #

    Does “automatic Referral status updates” mean my affiliates will get automatic paypal commission payments?

    Can commission payments go to bank accounts via automatic electronic transfer (ACH)?

    • antonio January 27, 2014 at 9:09 am #

      Hi,
      please have a look to this conversation.
      cheers

    • kento January 27, 2014 at 9:21 am #

      Hi Mike, no, that means that the referral status is synced to the related transaction’s status. The system does not make automated payments to Affiliates (and I generally think it’s not a good idea to do that in any case, there are several good reasons to handle affiliate payments through period bulk payments instead).

  37. Obiakor January 24, 2014 at 10:47 am #

    Againg I want to display to the visitor the username of his or her referrer. That is when a visitor visits my site through one of my affiliate’s link, he will see a message like this: “Your are refered to this site by …” What code can I use to pull that info from the wp_aff_user table. Thanks in anticipation…

    • kento January 27, 2014 at 9:19 am #

      That would be the [referrer_user] shortcode about which you can find details on the Shortcodes documentation page.

  38. mike January 24, 2014 at 5:28 am #

    Automatically paid I mean

  39. mike January 24, 2014 at 5:27 am #

    Do I need pro to get commissions paid to affiliates? I’m using Woocommerce.

  40. RP January 23, 2014 at 4:02 pm #

    Hello, i would appreciate the url sent in the previous post were not made public. Please use some XXXX in the company name.

    appreciate.

    • antonio January 24, 2014 at 7:52 am #

      Don’t worry,
      please send us dashboard admin access to support at itthinx dot com nd we’ll have a look.
      cheers

  41. Raf January 22, 2014 at 4:09 pm #

    Hi there, great system by the way. Tried the free one and now thinking to upgrade to Pro. I’m using WooCommerce by the way.

    Currently, I’ve setup the referral as “pending” by default. I’ve processed the order manually by changing it to completed. However, the referral is still shows pending status.

    Do I need the Affiliates Pro for WooCommerce?

    Regards
    – Raf

    • kento January 27, 2014 at 9:10 am #

      Hi Raf,

      You would have to update the referral to ‘Accepted’ after you have updated the order status. The integration with Pro does that automatically.

  42. RP January 21, 2014 at 11:23 am #

    Where do I find the login form? I see registration form as a widget but i don´t know how to use the login form.

    Thank you.
    rp

    • kento January 21, 2014 at 4:17 pm #

      You can try the [affiliates_login_redirect] shortcode, see the Shortcodes documentation page for details please.

      • RP January 21, 2014 at 5:00 pm #

        thank you kento.

        the affiliate area automatically generated by the plugin has this code:

        [affiliates_is_not_affiliate]

        Please log in to access the affiliate area.

        [affiliates_login_redirect]

        [/affiliates_is_not_affiliate]

        [affiliates_is_affiliate]

        and what I see is

        Please log in to access the affiliate area.

        but nothing happens: i am not redirected anywhere not i see any form.

        could it be i am missing an option to enable login?

        • antonio January 22, 2014 at 6:31 am #

          Hi,
          please give us a url to have a look.
          cheers

  43. blogdedietas January 14, 2014 at 8:46 pm #

    Hello, I wonder if the daily statistics of clicks and other actions, my wife and I are thinking about joining, but we had been told that the statistics do not reflect. Is this true? Or it may be a passing mistake, happened to us long ago the same with another platform, hence us these questions arise.

    • kento January 17, 2014 at 9:46 am #

      Hi, You can test it yourself by installing the Affiliates plugin from your WordPress dashboard. You should see the stats reflected correctly.

  44. Valchy January 14, 2014 at 8:14 pm #

    Hi.
    Does any of your plugins support multilevel affiliates with different types of payments (the last part is not necessary)?
    Thank you in advance.

    • antonio January 15, 2014 at 8:28 am #

      Hi,
      Affiliates Enterprise version supports multi tier.
      cheers

      • Valchy January 16, 2014 at 7:23 am #

        Thanks. Just one more question. If someone is coming from an affiliate link, I want only to record data for affiliate if that person is creating an account on the website. Can I track this if the person is creating the account from another login widget?

        • antonio January 16, 2014 at 9:51 am #

          Hi,
          you can use Affiliates Members plugin.
          cheers

          • Valchy January 16, 2014 at 11:08 am #

            Thank you again for the prompt answer. This plugin requires members registration through it or it doesn’t matter how members are registered (through theme login widget or wordpress login widget)?

            • kento January 17, 2014 at 9:57 am #

              It will record the sign-ups when the user is registered. Give it a try and you’ll see how it works 🙂

  45. amiel January 11, 2014 at 10:00 pm #

    how can i display a different header with specific affiliate id’s?

    • antonio January 14, 2014 at 10:50 am #

      Hi,
      you can use Affiliates API to create your custom headers.
      cheers

  46. Dan Neal January 4, 2014 at 1:08 pm #

    Trying out Affiliates with Woocommerce. So far so good. Question though, we want the affiliate to always get credit for their sales, if they always use the link with their supporters, I assume the link never expires. I assume the expire is only if they don’t use the link.

    • kento January 9, 2014 at 9:44 am #

      Hi Dan,

      The link itself doesn’t expire, but if the Referral timeout (under Affiliates > Options) is exceeded after a customer has visited an affiliate link, the affiliate won’t get credited for the customer’s purchase. Setting that to a very high value would have the effect of extending it to virtually never expire. Another option is to assign affiliates permanently – that can be done with the Affiliates Permanent extension.

  47. james January 2, 2014 at 9:43 pm #

    I’ve installed the basic version of Affiliates. How does a new affiliate, after they sign up, get their affiliate url to use n promotions? I can’t see this in any documentation. Also, I am not in need of any ecommerce integration can I use this basic plugin to manage a simple “refer a friend” program where I track purchases but not send any payments to affiliates. Basically all I need is to track who an affiliate referred and see if they’ve purchased so I can credit the affiliate manually once a certain total of sales is reached.

    • kento January 3, 2014 at 9:21 am #

      Sure that’s possible as well. For example you can use the Contact Form 7 integration if they fill in a form and you’ll have a referral recorded for that with the form data, or you can use the basic widget that comes with the plugin or the additional plugin/method described here.

  48. Abb December 28, 2013 at 9:18 am #

    Just noticed about the integration for woo-commerce. I installed the integration and ran a test. It works flawless. Thanks!

    • antonio December 28, 2013 at 11:53 am #

      perfect 😉

  49. Abb December 25, 2013 at 2:10 am #

    Hello,

    I just installed affiliates and did the test of going to an referal link, and then made an purchase of a product. However, when I go to Visits & Refeerals, it tracked the number of hits but showing no referrals.

    Did I miss anything? Please advise how to make the referrals tracking work? I used WordPress, version 3.8. Thank you.

    • antonio December 27, 2013 at 11:23 am #

      Hi,
      you need the integration with your shopping cart. What e-commerce system are you using?
      cheers

      • Abb December 27, 2013 at 6:09 pm #

        Thanks Antonio for your response. I use WooCommerce.

  50. David December 16, 2013 at 4:11 pm #

    Hi,

    sorry I am a bit confused – To pay the commissions, you can use “Generate PayPal Mass Payment File” button on Affiliates->Totals. And uses this file to pay with Paypal or another system.

    Where do I find Affiliates – total? I clicked on affiliates in the wp backend but there is no options for “totals”

    Do you mean I have to do into the pluggin editor to find this?

    Thanks

    • antonio December 17, 2013 at 10:40 am #

      Hi,
      sorry, this is available on Affiliates Pro/Enterprise versions. If you are using Affiliates free version, you must do it manually on Affiliates->Referrals using the filter to help you.
      cheers

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