6 Responses to Affiliate coupons and links not giving referrals

  1. George January 7, 2023 at 12:03 pm #

    Perfect! Thanks for the follow-up!

  2. Christopher Crawford January 6, 2023 at 8:26 pm #

    Everything seems to be working correctly. Thank you for your help!

  3. Christopher Crawford January 6, 2023 at 7:58 pm #

    Thank you. I will do that and re-test.

  4. George January 6, 2023 at 7:15 pm #

    Hi Christopher,

    Thanks for providing access to your Dashboard.
    The codes seem to be correct, but there are two other important things missing from your setup.
    1. Affiliates WooCommerce integration wasn’t installed on your site, which I proceeded and installed it for you.
    2. You also need to set at least one commission rate under Affiliates > Rates. The possible options are also described in the documentation for Rates – https://docs.itthinx.com/document/affiliates-pro/rates/.

    Please make sure to set a rate, make another test purchase using an affiliate coupon and let me know if the issue persists.

    Kind regards,

  5. Christopher Crawford January 6, 2023 at 5:34 pm #

    Yes, I did check the codes after finding out they had to be lower case. Since most my codes were not I assumed it was my problem, but no. I will send you temporary access .

  6. George January 6, 2023 at 6:37 am #

    Hi Christopher,

    I’m assuming that you have already checked the coupon code case I recommended on your previous topic, but your issue persists.

    Perhaps it would be better if we have a look at your Dashboard and setup, if you can provide temp admin access to it. For this account make sure to use my personal email address, george at itthinx dot com.

    Kind regards,

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