Affiliate ID issue

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I apologize if I write again, but I have a blocking issue. I wrote a post yesterday but I have not had response I have to rewrite it. I have the latest version of the Affiliated Pro 2.7.1 + Affiliate ECwid 1.2.1. All of my orders are credited to Direct, and visits are regularly recorded at the right affiliate. I tried reinstalling everything but the problem persists. I checked the cookies and it seems correct. I checked on the forum but have not found the answer. Please help me because I have some affiliates pending clarification.
If I can send you the credentials to access the site, plese write me in email.
Thank you, Daniele

One Response to Affiliate ID issue

  1. kento July 31, 2014 at 9:17 pm #

    Thanks Daniele, I’ve just responded no the previous topic:

    You can provide login details in case we need to check your settings to support at itthinx dot com please.

    Please review the comment I’ve posted, it’s possible that what I have indicated to you is the cause. In any case, please post your reply on the previous topic as I’m going to close this one as a duplicate.

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