Affiliate login Issue for Multi-site Install?

We have set up our Affiliates Enterprise software, not sure if we missed something in the documentation or not, but we created an /affiliate-area/ page for affiliates to sign up, when they sign up they go to a wordpress login okay, but once they log in instead of seeing our website with the our affiliate customized pages like the banner and profile pages we created using the short codes ( a page like what you have for your itthinx.com site) instead they are sent to the back end of our wordpress site (like the admin section of wordress). They can see nothing except a wordpress dashboard and profile. They cannot see our banner page or anything.

For testing purposes in permissions we activated Role (affiliates) to Access affiliates, and noted they saw some more affiliate features but they could also view other affiliate names in drop downs, so we really do not want this, we just want our affiliates to see their own affiliate section with stats plus have access to the banner and profile pages we created, rather than being sent to the back end of wordpess.

Is this happening because we are using a multisite? How do we get our affiliates to see the proper site not the back end? I hope this makes sense you can probably test it here http://studentlinkglobal.com/affiliates/affiliate-area/ can you explain if our set up is correct or why are affiliates are being sent to a wordpress back end, rather than the front end of our site like we wish.

Thanx SLG

6 Responses to Affiliate login Issue for Multi-site Install?

  1. StudentLink May 31, 2015 at 8:22 pm #

    Antonio, sorry we just noticed something, when an affiliate logs out with an “affiliate role”, they then go back to the wordpress log in and then, if they log back in via wordpress instead of going back to the affiliate area they get a message that says ” You do not have sufficient permissions to access this page” so this affiliate could not log back into the affiliate area.

    The redirect given to me works fine with new registrations, but what about returning affiliates who log out and wish to log back in? I notice they are okay if they specifically go back to the affiliate area to log in, but if they say.. just the log out and try to log in via wordpress log in they are stuck (as above).

    Is there a redirect when they log out that takes them back to the affiliate area to log in again later if they wish. If not, how do we get affiliates to go straight back to the affiliate area when they log out? Or have we set something up wrong in our settings, regarding this issue?

    • antonio June 1, 2015 at 5:08 pm #

      Hi,
      now you have available [affiliates_logout_redirect] shortcode on github. Add this to your functions.php file.
      Regards,
      Antonio B.

      • StudentLink June 3, 2015 at 3:40 pm #

        Thanks Antonio, because we are using a wordpress multisite I grappled with finding the functions.php for our affiliate site file in the appearance section and also in the network section to include the code you kindly gave us. I have found a easy resolution to work around this issue, I am just letting you know as it might help others who have the same problem as we did. I found that by using a wordpress plugin called TML Theme my Login we were able to control the Login and Logout redirect to our affiliate area and so far it seems to work a treat. Hope it may help others. Cheers!

        • antonio June 4, 2015 at 8:18 am #

          Perfect, thanks for sharing !!
          Regards

  2. antonio May 30, 2015 at 8:23 am #

    Hi StudentLink,
    please have a look to [affiliates_login_redirect] shortcode using ‘redirect_url’ attribute.
    Regards,
    Antonio B.

    • StudentLink May 31, 2015 at 5:35 pm #

      Thank you so much Antonio, it is working great now, that was the perfect solution, appreciate your help. 馃檪

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