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Affiliate Username not Saving

By Melissa on December 6, 2013 in

The username field of the affiliates is not saving. I need to use this for Affiliate Username Url, which I’ve purchased. Thanks in advance!

Affiliates Vanished on Upgrade to 2.4.2

EDD : Referral created but i am not credited

14 Responses to Affiliate Username not Saving

Melissa January 22, 2014 at 4:33 pm #

Me again! It only worked for a little while and now it is back to not working, even with a different parameter name.
- antonio January 24, 2014 at 10:21 am #
  
  Maybe a conflict with another plugin (related to SEO or cache) ?
Melissa January 22, 2014 at 2:32 pm #

Thank you very much, this did the trick!
Melissa January 21, 2014 at 8:21 pm #

I apologize, but I can’t grant access to the dashboard. Is there anything else I can try?
- antonio January 22, 2014 at 6:26 am #
  
  Hi,
  maybe there is a problem with the parameter name used (it can cause conflict with other plugin).
  You can change it in Affiliates->Options->Affiliate URL parameter name (try with a freak word, for example: hohiho)
  
  Remember:
  CAUTION: If you change this setting and have distributed affiliate links or permalinks, make sure that these are updated. Unless the incoming affiliate links reflect the current URL parameter name, no affiliate hits, visits or referrals will be recorded.
  
  cheers
Melissa December 11, 2013 at 9:02 pm #

I’m sorry, this did not work.
- antonio December 12, 2013 at 4:47 pm #
  
  Hi,
  you can send us dashboard admin access to support at itthinx dot com and we’ll have a look (please indicates this comment in the email).
  cheers
Melissa December 11, 2013 at 3:35 pm #

Ok, I’ve realized that it is not the username that isn’t working, its the pretty URL… So this works http://www.website.com?affiliates=7

Not this:
http://www.website.com/affiliates/7

This works:
http://www.website.com?affiliates=Billy

Not this:
http://www.website.com/affiliates/Billy
- antonio December 11, 2013 at 8:22 pm #
  
  Hi,
  Please try:
  – On Affiliates->Options select if not selected or vice versa “Redirect”.
  If this doesn’t work, try on Settings->Permalinks “save changes” to regenerate htaccess file.
  
  cheers
Melissa December 6, 2013 at 7:40 pm #

Thanks for that. I’ve created the user and it’s saving, but the URL still doesn’t work by username.
- antonio December 7, 2013 at 8:31 am #
  
  Hi,
  please give us the code you are using (please use pastebin.com)
  cheers
Melissa December 6, 2013 at 6:28 pm #

When added manually from the administration page.
- antonio December 6, 2013 at 6:41 pm #
  
  Hi,
  the user must be created before creating the affiliate.
  cheers
antonio December 6, 2013 at 6:27 pm #

Hi,
when is not saving? When you add an affiliate manually, or when the user uses the registration form?
cheers

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Affiliate Username not Saving

14 Responses to Affiliate Username not Saving

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