Hi there. Having a problem with Affiliates Enterprise and Groups.
I have set up 6 different groups and each of them has different commission rates at different levels. If a member of group 6 (6 levels with different commissions) has a user in his level who is himself in another bonus group, the member with bonus group 6 will not be assigned any commission.
To make it clearer:
A user in group 6 should get his downline commission from 6 levels. A user from group 1 should receive commission from 3 levels. How can I calculate if there is a user in my downline who belongs to a different bonus group?
Ps.: Seems like referrals not being tracked since today. I can see the order data but no referral item.