3 Responses to affiliates pro

  1. Kento May 15, 2018 at 11:39 am #

    Hi,

    If it’s a full white screen (WSOD) then this can be due to:

    – errors created by other conflicting plugins, theme or customizations
    – the allowed PHP memory limit is exhausted and needs to be increased

    Please forward temporary admin and FTP credentials to us: support at itthinx dot com – so we can enable debugging and check what exactly is happening.

    Cheers

    • Richard May 15, 2018 at 9:46 pm #

      I sent ftp login to support at itthinx dot com

      • Kento May 17, 2018 at 7:45 am #

        Thanks Richard, received.

        I’ve created a test affiliate account and don’t see any blank screen issues. I will forward screenshots for the test user.

        Maybe this was an intermittent problem with your server, but it’s working fine now.

        Cheers

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