Navigation

Affiliates Pro & Woocommerce duplicates the users when they register

By Juan Antonio on November 4, 2014 in

Posted in Affiliates Pro

Need support pls, Forum does not solves anything.

how I can solve this?

No amount is rewarded – enterprise

Affiliate Pro with s2member Integration

5 Responses to Affiliates Pro & Woocommerce duplicates the users when they register

Juan Antonio November 4, 2014 at 8:46 am #

Only Affiliates… thats very weird.

How may I send you images?
- kento November 4, 2014 at 8:55 pm #
  
  Please post a link to the site so we can test it. Also send admin access with a link to this topic to support at itthinx dot com.
  - Juan Antonio November 5, 2014 at 10:00 am #
    
    (edited) http://www.example.com But i would like to post it private, I cant give admin access as it is not allowed by spanish regulations because LOPD
    - kento November 5, 2014 at 11:40 am #
      
      Thanks for the link, I’ve registered a test account as support_itthinx. Please check if that user is duplicated. If you can’t give admin access, please create a development version of your site and remove any customer data from there. We can then help based on the developnent version where you can grant admin access. Also note that if you get duplicate users it might be an issue with a conflicting plugin. You can also give this a try by deactivating any non-essential plugins that might interfere in the registration process.
antonio November 4, 2014 at 8:12 am #

Hi,
Do users or affiliates are duplicated?
Does this happen in wordpress registration and/or that of WooCommerce?
You can try to deactivate the plugin to check if the problem continues.
cheers