Commission not linked to affiliate with coupons


I have just tried to test a payment with a coupon linked to an affiliate and although it counted as a referral, the commission wasn’t applied to his account in the affiliate area. Could you please help me resolve this.


One Response to Commission not linked to affiliate with coupons

  1. Eugen Bleck November 1, 2021 at 2:08 pm #

    Good morning Adel,

    Happy new month and I trust you are well and safe!

    Thank you so much for reaching out and for using our Affiliate system.

    With regards, to your inquiry, please can you check the status of the referral and let me know. Furthermore, please if you can share admin logins to the site so I can take a closer look. Please send the login credentials here:eugen[at]itthinx[dot]com.

    I remain eager to help resolve this issue for you.

    STAY SAFE and I wish you a very fine and productive week ahead!

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