Commission Rate by percentage not working

I used LearnDash to create an e-learning course. I did not use WooCommerce. So I created a New Rate for a new affiliate. But the flat rate was recorded instead of the percentage. Please see my setting for Rate:
https://snipboard.io/y45njN.jpg

Then see the Total, which is $20 flat rate instead of a portion of the course fee
https://snipboard.io/tMdOcI.jpg

Can you tell me what step I have missed?

One Response to Commission Rate by percentage not working

  1. George August 21, 2020 at 4:09 pm #

    Hi Carol,

    Many thanks for using Affiliates Pro plugin as your affiliate marketing tool.

    FYI, Affiliates plugin doesn’t integrate with LearnDash and therefore the rate wouldn’t apply for that referral. In case you’re using a third party integration for that purpose, then you should first check this plugin.

    The only way a referral would be recorded here is for referred user registrations. I’m assuming that once a referred visitor comes to your site and tries to buy a course, a registration occurs which appears to be granting that commission. If this doesn’t apply to your setup, then please let me know to have a closer look. FYI, the user registration integration can be enabled through Affiliates > User Registration and a rate can also be set under Affiliates > Rates.

    Kind regards,
    George

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