So I am having a number of problems with my recently purchased affiliate pro plugin. These are as follows:
1. In screenshot 1 and 2, I have assigned two affiliates a 10% commission each for every purchase of a given product, in this case Scot Johnston will make 10% on a 715 gold language course and Bruce test a 10% on the conversation class. However when a test user clicked on the affiliate link of bruce and made a purchase of a gold course and a conversation class he received a commission for both products instead of just the conversation class.
2. This brings me to the next two screenshots 3 and 4, the cost for a gold course is €715 and a conversation class is €14. So technically for those two purchases made through the bruce link, bruce should have only recieved a €1.4 commission. However he received €729. Even if both products had been attributed to Bruce this still would have only resulted in a €72.9 commission.
3. Continuing on with screenshot 3, only two commissions were credited to the bruce affiliate account but screenshots 6,7 and 8 show that 3 additional purchases were made on that link but were not credited with a commission. Very strange that the purchase made on 03/01/2019 @ 11:12 (screenshot 5) was closed but no commission was given despite this.
4.Screenshot 9, how does an affiliate user change the text Affiliate link to something more attractive?
5. If a client clicks on an affiliate link, buys a product and then logs out and then logs back in again a day later how do I ensure that the affiliate keeps receiving money from the same client despite being logged out and not having clicked the affiliate link again?
Thanks very much