Commissions not being added from Coupon Code

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I’ve set up the coupon code “jallow”
I’ve assigned the “Coupons” attribute with “jallow” as the value.

3 purchases have been made using this code.

0 commissions have been registered for the affiliate.

Not entirely sure why this is happening.

Any help would be greatly appreciated.

4 Responses to Commissions not being added from Coupon Code

  1. kento October 26, 2014 at 10:09 pm #

    Closing this topic as the orders have been checked and are correctly related to their referrals.

  2. Chad October 22, 2014 at 7:52 pm #

    I have sent 2 emails regarding this including admin information.
    Could I please get a response.

    • kento October 26, 2014 at 10:08 pm #

      Hi Chad,

      Thanks for the access, the orders and referrals are correct. The orders that have the coupon applied have referrals reflecting this, e.g. #6117 and #6120. These and other orders that have the coupon code applied have their corresponding referrals attributed to the affiliate “Jallow”.

      Cheers

  3. antonio October 10, 2014 at 8:03 am #

    Hi,
    you can send us dashboard admin access to support at itthinx dot com and we’ll have a look (please indicate this topic in the email).
    cheers

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