Coupon not giving referral to affiliates

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I am having trouble getting the affiliate coupon functionality to work on my site. When I create a coupon, assign the coupon to the affiliate, and do a test order, the coupon works but does not assign the referral to the affiliate. The referral links work fine, just not the coupons. I have Affiliates Pro and Affiliates Coupons installed on my site. I tried to install Affiliates Woocommerce but the plugin is not available. What can I do to get this working?

One Response to Coupon not giving referral to affiliates

  1. George August 21, 2019 at 3:50 pm #

    Hi Robert,

    Thanks for using our plugins.

    The affiliates WooCommerce integration should be installed in order for the system to record commissions for your affiliates.
    After installing Itthinx Updates plugin and adding your license key – which will help you manage your itthinx.com updates – you can have access to all the available integrations through your Dashboard if you go to Affiliates > Settings, under Integrations tab. If this is not successful or you have other issues installing it, please let us know.

    Kind regards,
    George

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