Error on import

I am getting this error everytime I try to import a csv

Column declaration found on line 1, the following column order is assumed: user_email, user_login, first_name, last_name, groups

Error on line 2,,Courtside,Daniel,Kariamis,”Owner, Courtside” is not a valid email address.

0 valid entries have been read.

1 entry has been skipped.

0 users have been imported.

0 users have been updated.

2 Responses to Error on import

  1. antonio March 13, 2018 at 3:49 pm #

    Hi Daniel,
    Columns in the file must be separated by tabs, not by commas. Please have a look at this documentation page. You can use the export function for generate a file that you can use as reference.
    Kind Regards,
    Antonio B.

  2. antonio March 13, 2018 at 3:51 pm #

    Hi again,
    Here you have more information about the file format.
    Kind regards,
    Antonio B.