Groups Restrict Categories not working when multiple subcategories assigned

Hi, here’s my problem and settings.

Groups: X, Y, Z.

Categories: A, B, C, Csub1, Csub2, Csub3.

Group X is assigned to all of those categories (thus not restricted).

When products assigned to categories A, Csub1 and Csub2 are available to group X, the customer can no longer see those products in any of the categories. (I don’t believe this was the case when I set these things up 2 years ago).

If same product is limited to categories A and Csub1 (removing the second subcategory), then the customer can see the product in either category.

My Group Options settings for Post Types are: Media, Page, Post, Product.

My Groups Restrict Categories settings for Taxonomies are: both category and product category.

WordPress 5.3
Groups 2.9.0
Groups Restrict Categories 2.1.2
WooCommerce Version 3.8.0

5 Responses to Groups Restrict Categories not working when multiple subcategories assigned

  1. Eugen Bleck January 30, 2020 at 12:47 am #

    Hi Evans,

    Thanks so much for being super patient. Yes, I successfully logged on to the site and carried out my test.

    And would be sending you a proper resolution for the topic tomorrow.

    Thanks again for your immense patience and for using Groups and its associated plugins.

    Warm regards,

  2. Eugen Bleck January 21, 2020 at 3:28 pm #

    Hi Sevans,

    Thanks for the email. I’ll proceed with the test.

    kindest regards,

    • sevans January 28, 2020 at 4:34 pm #

      Hi Eugen,

      It’s been awhile so thought I should check in, make sure you were able to access the site and do the testing.


  3. sevans January 20, 2020 at 11:31 pm #

    Hello Eugen,
    I just emailed the logins and notes. Thanks.

  4. Eugen Bleck January 20, 2020 at 8:38 am #

    Hello Sevans,

    Good morning and I wish you a very productive week ahead.

    Accept my apologies for the late reply on this topic. Please can you send logins to the site so I can inspect this, please? You can send the logins to eugen [at] itthinx [dot] com.

    While waiting for your response, I wish you an awesome and fruitful day.

    Warm regards,

We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates · Contact · Jobs · Terms & Conditions · Privacy Policy · Documentation · Downloads · Useful Plugins · My Account