install problems

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Hello,
I make a order (ref.7497), I can’t able to install plug in “Affiliates Pro”.
I recice a fatal error:
Warning: require_once(/var/www/vhosts/mydomain.it/httpdocs/wp-content/plugins/affiliates/lib/ext/includes/class-affiliates-update.php): failed to open stream: No such file or directory in /var/www/vhosts/mydomain.it/httpdocs/wp-content/plugins/affiliates-pro/lib/ext/wp-init.php on line 2 Fatal error: require_once(): Failed opening required ‘/var/www/vhosts/mydomain.it/httpdocs/wp-content/plugins/affiliates/lib/ext/includes/class-affiliates-update.php’ (include_path=’.:’) in /var/www/vhosts/mydomain.it/httpdocs/wp-content/plugins/affiliates-pro/lib/ext/wp-init.php on line 2

Thanks for collaborations
FAbio

6 Responses to install problems

  1. Michael December 5, 2013 at 1:48 pm #

    I have a similar issue.

    I have downloaded affiliates pro 243 again (file size 472kb). I went in to WP, plugins, add plugin, upload, selected the zip file. When I click activate I get the error. I also verified via FTP, the files update file does exist (1619kb) and perms of 0644.

    Warning: require_once(/home/simpus/public_html/wp2/wp-content/plugins/affiliates/lib/ext/includes/class-affiliates-update.php) [function.require-once]: failed to open stream: No such file or directory in /home/simpus/public_html/wp2/wp-content/plugins/affiliates-pro/lib/ext/wp-init.php on line 2

    Thecartpress plugin activated fine.

    • Michael December 5, 2013 at 2:25 pm #

      Never mind. I found installation instructions…I removed Affiliates and deleted the data…now I can activate Affiliates Pro.

      • kento December 5, 2013 at 2:39 pm #

        Ok perfect, thanks for the update Michael.

  2. fabio October 18, 2013 at 8:50 am #

    I try to download again and reinstall (delete old version) but recive same error.

    I use the plug in a Multisite.
    The install of ‘Affiliates’ and ‘Affiliates WooCommerce Integration’ is ok.

    I Install the plug in onyl for 1 site not for entire network (I don’t need for other sites).

    Thanks for collaborations
    Regards Fabio

    • kento October 19, 2013 at 8:08 pm #

      What error do you get? Maybe you need to delete the plugin folder on the server (permission issue ?).

  3. antonio October 17, 2013 at 8:05 am #

    Hi,
    maybe your downloaded file is broken, please download it again and reinstall (deleted before the previous version).

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