when trying to get the Woocommerce extension, a lot of other people with the same problem, where when installing the woo-commerce plugin it is not found. can I get the .zip to save time and trouble?
Installed all but still i get no plugin installed
Posted in Affiliates Pro
Hi,
After installing and activating the integration, you should go to Affiliates > WooCommerce Integration and adjust the referral status options according to the WC order status if necessary, otherwise you may keep the default settings.
If you have any recommendations on where should the integration be placed, then you’re welcome to share your points with us, we always keep the feedback received by our customers. Whether the integrations section is difficult to locate or you have issues when trying to install one of them is totally different and for the latter it is always very useful for us when you provide additional feedback including any possible issues logged in your debug.log file, a screenshot of the issue itself that you get when trying to install it and last but not least any possible third-party plugins security-oriented that might be blocking the installation. When we don’t have enough feedback on a reported issue, we are not able to identify the issue or even determine whether it is an issue or not.
Kind regards,
George
yes we did all this and informs you so the plugin is installed code is also added ann still no extension. I also feel you overdoing hiding the extension from us, in the back office section under downloads, I notice a good number of people also had this very same issue, meaning you would / should make it available to us?
chasing you down for days isn’t a normal option for an element I already paid for. your update system isn’t working right face it.
a .zip and let me do it manually, what more is there to do now?
FYI, from the 31st of Dec till 04th of Jan we were on holidays, hence your support topics were kept pending. Apologies for any possible inconvenience.
Kind regards,
George
Hi Rongdai Yang,
Welcome to our support forum and many thanks for using our affiliate marketing tools on your site.
You can install the integration by a zip file which I have already sent you by email to the address you used for your account here on itthinx.com. Since you had an issue installing the integration, I would also appreciate it if you first make sure that Itthinx Updates plugin is installed, activated and your license key is stored in its settings and then if you still get the Plugin not found message, send me a screenshot of the message you get and when does it occur( on which page and the process you followed giving that message ).
FYI, I will mark your other two topics related to that issue as duplicates and if further assistance is needed, you can use this thread. The topic where you mentioned the URL is not accessible, admin URLs are not publicly accessible without user authentication.
Kind regards,
George