Hi
On my site www.GoldLightCentral.com with the affiliate plugin installed, I’m no longer able to have product specific custom commissions. They are defaulting every time to the site wide default commission setting.
I have tested this many times, and have even turned on and off different plugins.
What could be causing this? How can I fix it?
I have also emailed your team my site logins.
Thanks for your help
Barnaby
Product specific custom commissions not working
Posted in Affiliates Enterprise
Hi Barnaby,
You are welcome 🙂
Please visit Affiliate > Settings > Commissions. Then choose Referral Amount Method and for Value choose Affiliates_WC_Method::product_rates.
Cheers,
George
Hi George
Thank you for clarifying this, however it’s still not working.
I’ve done as you’ve said, I deactivated “Affiliates Woocommerce” plugin, then I deleted it.
I downloaded the “Affiliates Woocommerce” plugin again and re-installed it.
When I go to Affiliates > Settings > Commissions, there is still NO option for Affiliates_WC_Method::product_rates as a method.
Under method on the Commission Settings page, the only options I have in the drop down menu are:
* None
* Referral Amount
* Referral Amount Method
* Referral Rate (I have this option selected)
There is no other option.
What else can I do?
Thanks
Barnaby
PS I sent an email to your gmail account following up on the custom work, can you follow up on that, as I’d really like to get started on that 🙂
Hi Barnaby,
Please make sure that you have chosen Affiliates_WC_Method::product_rates method under Affiliates > Settings > Commissions.
If this setting is correct, try to deactivate, delete and then reinstall Affiliates WooCommerce Integration.
Cheers,
George