Hi,
We a having a desperate situation with out webshop with Group Restrict Categories regarding product visibility.
We have set previously group visibility access to a product, which shows up ok in product list view:
http://verkossa.eu/itthinx/1.png
BUT, when opening up the product card and managing the values, ie. removing groups, group visibility panel shows simply “Anyone…” – which is wrong:
http://verkossa.eu/itthinx/2.png
What is also strange, that we can ADD more groups (in product page) and they will show up – and delete the freshly given group – but can´t change what already was there.
Please help, it seems that there´s something wrong with the way Group Restrict Categories work.
With best regards;
– Mika
Hi Repro,
Thanks for providing screenshots.
On your products list I can see elements that don’t seem to belong neither to Groups or Groups Restrict Categories plugins but I can’t be sure. Can we have a closer look at your Dashboard? Also, it would be useful if you enabled debugging in case there errors logged related to your issue. You can send temp admin credentials to george@itthinx.com and mention the topic title on the mail subject.
To enable debugging, edit your wp-config.php file and do the following:
Replace this line:
define( ‘WP_DEBUG’, false );
with these lines:
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );
define( ‘WP_DEBUG_DISPLAY’, false );
Kind regards,
George