Referral currency and amount not displayed, and some other issues/questions.

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Hi,

I have several issues/questions and need some expert support.

1. I can clearly see referral sales is recorded and shown with the [affiliates_woocommerce_orders auto_limit=”50″] shortcode. time of the purchase, product bought, total amount are all showing but the “Referral Amount” is empty. I use ACM::by_sales for the referral amount calculation.

2. [affiliates_affiliate_stats show_totals_accepted=”true”/] gives me number of visits, # of hits, # of referrals as well as the ratio #. However, nothing is recorded for “Accepted” and “Closed” referral sales. the “Amount” and “Currency” fields are all empty with “–” as the value.

3. [affiliates_affiliate_stats type=”stats-referrals” show_amount=”true”/] gives me more details of the referral sales order. It lists “Date”, “Post”, “Amount”, “Currency” and “Status”. In my case, I have data populated for “Date”, “Post” (which is the order), and “Status” but there is NO value populated for “Amount” and “Currency”. A click on the “Post” entry will bring me to a “error 404 – page not found” page. And before the “Order – time” which is the order title, it prints “password protected”

4. tried to use the “affiliates affiliate status” widget and got the same output as [affiliates_affiliate_stats show_totals_accepted=”true”/] which is #2 on this list.

Thanks you so much for the help!

4 Responses to Referral currency and amount not displayed, and some other issues/questions.

  1. uk October 16, 2013 at 5:07 am #

    Hi Kento,

    Any update on this case?

    thank you,

    • kento October 19, 2013 at 8:44 pm #

      I can’t say yet, we’ll need to wait for feedback from him.

      • uk October 21, 2013 at 4:57 am #

        Thank you, Kento.

        Will wait for update.

  2. kento October 9, 2013 at 8:29 pm #

    Hi,

    Are there values for the amount and currency fields when you check the referrals in the admin section (Affiliates > Referrals) ? If these are empty there, too, then it seems that the custom method isn’t working or there’s a setting that needs to be adjusted – let’s see if the author of it can shed some light on that (sending him a link to this right now).

    Cheers

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