referrals not getting recorded.

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Hi, I’ve spent a few hours on your documentation searching for help on this one with no luck.
My affiliate pro doesn’t seem to be working, its not recording the referrals. I installed this a few months ago but have not been able to use because i am still trying to set it up fully and test first. I did this test order (Order number #2505) under affiliate “Sheka Kargbo” and if you look at the referrals page you will not see orders being recorded since 10/02. Please help rectify this as i really need to start using this plugin. thanks a bunch!!

6 Responses to referrals not getting recorded.

  1. Ithinkacnt October 22, 2013 at 5:24 pm #

    ok, thank you. I’ve activated. will do another test transaction and see what happens.

  2. Ithinkacnt October 22, 2013 at 3:44 pm #

    did you get my email? any updates? Thanks a Bunch.

    • antonio October 22, 2013 at 3:51 pm #

      you have disabled “Affiliates Woocommerce Integration” plugin. Try enable and config it.

  3. Ithinkacnt October 21, 2013 at 10:27 pm #

    Hi Kento, Sent you an email with login info for the accounT so you can take a look. I bought the woo-commerce integration pack. the email also includes the other details.

    please help, I would like to get stated on using this program asap.

    Many thanks,

    • antonio October 22, 2013 at 5:37 am #

      please send the email to support at itthinx dot com.

  4. kento October 18, 2013 at 8:37 pm #


    Please provide some details on how you have things set up, including:

    – what integration you are using
    – details from Affiliates > Settings

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