Referrals not showing up

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Hi, I purchased Affiliates Pro last week. I believe I have it configured correctly – the woo commerce integration is active. But I only see visitors and hits happening, no referrals, and a couple of the affiliates have been told by customers that they used their link to purchase.

I had the affiliates edit their affiliate link to go to the shop page instead of the home page, could that be why? eg. https://sewpdf.com/?affiliates=2 has been changed to https://sewpdf.com/shop/?affiliates=2 by manually typing it that way. I couldn’t figure out how to make that page show up as the link on their dashboard.

4 Responses to Referrals not showing up

  1. Eugen Bleck May 18, 2020 at 9:28 am #

    Hi Adrienne,

    Thanks for the update. Have a great day ahead.

    Kindest regards,
    Eugen.

  2. Adrienne Currie May 15, 2020 at 3:10 am #

    I have been over all of my settings a dozen times and combed through this website, and can’t figure this out, can someone help me please?

    • Eugen Bleck May 18, 2020 at 12:26 am #

      Hi Adrienne,

      Thanks for reaching out.

      Please provide admin login details to your WP site via email to eugen [at] itthinx [dot] com. This is to aid me, to take a closer look at the site.

      Warm regards,
      Eugen.

      • Adrienne Currie May 18, 2020 at 12:50 am #

        Sorry, I have sent an email requesting a refund. I deleted the plug-in and installed a different one that worked right away. It was time sensitive to get it running and it has been 5 days since I submitted my original request (it took about 24 hours for it to be approved, and then no response).

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