Referrals with 0.00 value

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Hi,
I´m using your plugin Affiliates Pro since several years and I´ve never understood why there are so many referrals with 0.00 value. I know that these are free products (we sell digital products and offer some for free as demos). Is there a possibility to avoid these to show up ? Here is how it looks like on the dashboard:

https://www.dropbox.com/s/uhzrx4nrjlwn73i/Bildschirmfoto%202019-10-09%20um%2012.17.25.png?dl=0
and
https://www.dropbox.com/s/gzq6teghnyt0cl4/Bildschirmfoto%202019-10-09%20um%2012.21.39.png?dl=0

In addition, I´m getting double email notification for each referral and I don´t know how to remove the second one. Any idea ?

Thanks and best regards,
Martin

9 Responses to Referrals with 0.00 value

  1. George October 18, 2019 at 10:01 am #

    Hey Martin,

    As it seems your message has been marked as spam.
    Could you describe your issue here?

    Kind regards,
    George

  2. George October 16, 2019 at 11:26 am #

    You’re welcome Martin.

    Cheers

    • Martin October 16, 2019 at 12:00 pm #

      Hi George,

      thanks for your help, but I´m still having problem. I just tried to send you a response to your email, but got this back: This message was created automatically by mail delivery software.

      A message that you sent could not be delivered to one or more of
      its recipients. This is a permanent error. The following address(es)
      failed:

      george@itthinx.com:
      SMTP error from remote server for RCPT TO command, host: mail.itthinx.com (109.123.94.34) reason: 554 5.7.1 Service unavailable; Client host [212.227.126.134] blocked using
      dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/loo
      kup.shtml?212.227.126.134

  3. George October 11, 2019 at 11:57 am #

    Hi Martin,

    Actually I’ve prepared the templates you can use.
    After adding the folders I mentioned in your theme, put there the files you will find attached in the email I’ve sent you in the email address you used on checkout.

    Even though I have also included a modified template for overview, I think it’s better not to use it. In the overview you can see the amount for a set period of time and therefore IMO it’s better to show 0 instead of nothing when there are no referral amounts, it’s up to you.

    Kind regards,
    George

    • Martin October 12, 2019 at 9:40 am #

      Thanks very much for your help! Fantastic support, really appreciated!

      All working now 🙂

  4. George October 11, 2019 at 10:10 am #

    Hi Martin,

    FYI, by copying the template in a folder inside your theme allows you to override the default template located in the plugin folder. If you are not familiar with PHP that’s fine, I can have a look and send you the template files.

    In general, when there is no commission there is no reason to record a referral, but your case is special since you are using free products and therefore a modification is required. Working with templates is an easy way to modify the front-end and at the same time keep the modifications intact upon a plugin update. As I mentioned I’ll have a look at the templates, add the required elements for your case and let you know.

    Kind regards,
    George

    • Martin October 11, 2019 at 11:03 am #

      Thanks a lot, appreciate your help! Do you need anything from me at the moment ?

  5. Martin October 11, 2019 at 8:00 am #

    Hi George,
    thanks, but is this supposed behaviour ? I´m not a developer and I don´t know if I´m able to modify php code to make this work. Double entries in the templates don´t look correct to me. Isn´t this something that should be fixed in your plugin ?

    Best regards,
    Martin

  6. George October 9, 2019 at 4:14 pm #

    Hi Martin,

    Thanks for enjoying our plugins.

    FYI, since Affiliates Dashboard has been introduced, all the data are rendered through templates. All the template files can be found under affiliates-pro/templates/dashboard. Once you copy/paste overview-pro.php and earnings-entry.php in wp-content/themes/yourtheme/affiliates/dashboard/ open them from their new location and modify the results to avoid rendering entries with zeros. The templates copy is essential so that you can keep your modifications after a future update of Affiliates plugin.

    If you need further assistance on how to modify the templates please drop us a comment here.

    Kind regards,
    George

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