I have the plugin set to send a notification to an affiliate when a new PENDING order comes in, but this is not working. The system only sends a notification when an order is ACCEPTED.
please help
www.musclehammer.fit
system not sending notifications properly
Posted in Affiliates Enterprise
Hello Craig,
I must apologize for the delayed response. I trust all is well with you.
Please I’ll invite you to visit [siteurl]/wp-admin/admin.php?page=affiliates-admin-notifications. At the bottom of the page you’ll find Referrals Sections, please double to check and make sure you have Notify the affiliates and Notify when a referral is: Accepted & Pending checked. Once done, Save changes.
## Note: Normally, a notification can be sent to an affiliate if there is a referral for that order only, but not for the order itself
and of course, the referral is recorded for this affiliate. So normally, an affiliate will get a notification if he referred an order.
Please let me know how it goes. Thanks for using Affiliates. I remain at you disposal and promise to get to your topic as soon as you respond.
Cheers,
Eugen.