The Affiliates WooCommerce Integration plugin is not installed.

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Jeep getting the above error message when trying to install an integration. Yet the Affliates Pro and the Affiliates WooCommerce Advanced Integration are both active. Bot sure what i am missing?

13 Responses to The Affiliates WooCommerce Integration plugin is not installed.

  1. Julius May 31, 2015 at 1:17 pm #

    When I try to install this integration I get the error:

    Destination folder already exists. /home/my-site/public_html/wp-content/plugins/affiliates-pro/

    This is really frustrating.

    • antonio June 1, 2015 at 4:35 pm #

      Hi Julius,
      you can send us dashboard admin access to support at itthinx dot com and we’ll have a look to your settings (please indicate this topic and your username in the email).
      Regards,
      Antonio B.

      • Julius June 1, 2015 at 5:56 pm #

        Done

        • antonio June 1, 2015 at 6:49 pm #

          Thanks,
          you had two Affiliates Pro installations in different folders. Solved.
          Regards,
          Antonio B.

          • Julius June 1, 2015 at 7:03 pm #

            Holy crap. That was stupid. I didn’t even notice.

            Thanks mate. Appreciated.

            • antonio June 2, 2015 at 7:06 am #

              perfect 😉

  2. Julius May 31, 2015 at 12:31 pm #

    ehhh scratch that. It didn’t install.

  3. Julius May 31, 2015 at 12:12 pm #

    HA! Hitting the Install button worked this morning. Not sure what went wrong yesterday but it’s working now.

    Thank you.

  4. larry May 30, 2015 at 6:41 pm #

    Still seeing this message, when I Click Install An Integration

    This plugin integrates Affiliates Pro and Affiliates Enterprise with WooCommerce. With this advanced integration plugin, referrals are created and synchronized automatically for your affiliates when sales are made. This integration also supports referrals on recurring payments related to subscriptions and coupons related to affiliates to grant referrals when customers use them to credit the corresponding affiliate.
    This integration is suitable to be used with Affiliates Pro or Affiliates Enterprise.

    The Affiliates WooCommerce Integration plugin is not installed.

    • antonio May 31, 2015 at 8:27 am #

      Hi Larry,
      you can send us dashboard admin access to support at itthinx dot com and we’ll have a look to your settings (please indicate this topic in the email).
      Thanks.

  5. Julius May 30, 2015 at 2:30 pm #

    I have the same problem.

    Does this mean that on top of Affiliates Pro Plugin, I also have to purchase a separate WooCommerce Integration Plugin?

    Because that’ the way I’m understanding this.

    • antonio May 31, 2015 at 8:26 am #

      Hi Julius,
      with the Affiliates Pro you have available the Woocommerce integration. In Affiliates->Settings:Integrations you can install it.
      Regards,
      Antonio B.

  6. antonio May 30, 2015 at 7:59 am #

    Hi Larry,
    please be sure your Affiliates Woocommerce Integration folder is ‘affiliates-woocommerce’.
    If the name is correct, you can try to reinstall it.
    Regards,
    Antonio B.

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