Tiers does not count payment for affiliates

I upgraded to Enterprise because I need tiers.

I set up 2 tiers and registered affiliate 1 and affiliate 2.
I put the affiliate 2 below the affiliate 1.
I made a test purchase on the site using the affiliate link 2 to see how it would be to compute the values for both affiliate 1 and affiliate 2.
Good, no value appeared for them and is set in Tiers 0.05% for 1 and 0.02% for 2.

see the photos below
https://drive.google.com/drive/folders/1ypzowvPm1d0A6ClAzsfmP0pCoDZE8H53?usp=sharing

thanks

3 Responses to Tiers does not count payment for affiliates

  1. George November 14, 2017 at 9:50 am #

    Hi William,

    Thanks for providing the screenshots from your site.

    What is your setting for commissions? What is the amount you chose to grant to your affiliates?
    In your case, affiliate 2 should be granted a commission based on the setting in Affiliates > Settings, under Commissions tab and affiliate 1 should be granted the rate set under Tiers level 1 rate.

    Kind regards,
    George

  2. William November 15, 2017 at 2:14 pm #

    Thank you. It’s working now.
    I have a doubt; why does not the affiliate level 2 inherit the commission set in Level 2 from the Level Rates page?

  3. George November 16, 2017 at 5:15 pm #

    Hi William,

    That’s great.

    Tier levels have to do with an affiliate’s referrers.
    Assume we have the following use case.
    Affiliate A registers as affiliate.
    If Affiliate A refers Affiliate B and Affiliate B refers Affiliate C the following relations are created:

    Whenever Affiliate C has a new referral:
    1) Affiliate C will get a commission based on your commission setting under Affiliates > Settings > Commissions.
    2) Affiliate B will get a commission based on Level 1 rate.
    3) Affiliate A will get a commission based on Level 2 rate.

    Whenever Affiliate B has a new referral:
    1) Affiliate B will get a commission based on your commission setting under Affiliates > Settings > Commissions.
    2) Affiliate A will get a commission based on Level 1 rate.

    Whenever Affiliate A has a new referral:
    1) Affiiate A will get a commission based on your commission setting under Affiliates > Settings > Commissions.
    No tiered commissions will be granted.

    Hope the above explains the tiers system even better.

    Cheers,
    George

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