Unable to import users

I have my file set up properly, I believe, it even tells me that it recognizes the column declaration found on line 1, but it spits back the whole list and wont import–saying that a valid email is not found.

Here’s a sample of the error, the file isn’t long, maybe 15 names. I have a bigger list later today but want to get this one working first…any suggestions?

Column declaration found on line 1, the following column order is assumed: user_login, first_name, last_name, user_email, user_pass
Error on line 2, missing email address.
Error on line 3, missing email address.

Chris Powers

One Response to Unable to import users

  1. antonio November 9, 2016 at 12:19 pm #

    Hi Chris,
    maybe there is any problem with the file format. If you want, you can send me the file to antonio[at]itthinx[dot]com and I’ll have a look at this.
    Kind regards,
    Antonio B.

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