I would appreciate it if someone could assist with the issue that we are facing.
Affiliates are not being credited for their referral. The issue is when an affiliate’s referral results in a sale, this is no longer showing anywhere. There seems to be no record at all of the commission earned (even in pending status). Basically, the system does not seem to be acknowledging any of the affiliate referrals.
If you have any questions for me, just let me know.
Also, if it’s possible to reply to my email, that would be amazing! – email@example.com