I’ve been using your affiliate plugin on client websites for a couple years now for fundraising. You’ve been great answer all of my questions and helping me troubleshoot! Thanks for that!
I thought I’d reach out to see if there’s a way with either Affiliate Pro or Enterprise to do the following. We’re wasting a lot of time with work arounds to accomplish this.
Can an Affiliate (ex. fundraiser named Bob Smith from Organization “West End Soccer Team”) set up affiliates with their own links? For example a link for each soccer player so that Bob can track in real time how much each kid is earning? In the end, we only payout to Bob, so a total for the Affiliate + its Sub-Affiliates is needed. But now Bob can easily track how much each kid earned with our fundraiser and add it to anything else they’ve earned outside of our website.
Here’s my current work-around (which is cumbersome): I’ve added three fields to the checkout that the buyer has to type in – Name of Organization (ex. West End Soccer Team), Name of Seller (ex. Timmy Johnson), Seller Details (optional, ex. 5th Grade). I export ALL orders from WooCommerce from the start date to end date of the fundraiser. I sort by the “Name of Organization” and pull those orders into a new spreadsheet. I sort by Name of Seller and send the spreadsheet to the Affiliate. There are problems with this because the buyer doesn’t always complete the check-out fields correctly. So, it takes time to figure out which orders are missing when the total doesn’t add up correctly.
I have a video of how to do this for my client if you want to see where my issues are (it also explains my workaround for the next issue). (link for internal use, removed) (if this takes you to the
The other problem we have is that we get duplicates in Affiliates Pro. So, at the end of a fundraiser, an Affiliate may look at their dashboard and it says they earned $450.00. If my export in the above process totals less, I can go into the Affliates > Referrals tab and usually find duplicate referrals – they come in at the same time and when clicked on, go to the same order. Then I have to remove the duplicates and tell the Affiliate that they actually earned less (ex. if I find 3 duplicates, the total reduces to $436.50).
Again, that video explains the work around process I go through to identify the discrepancies.
If you can help me solve either of these issues by upgrading to enterprise, installing add-on plugins or making adjustments to my settings, that would be great!
Thanks so much for the great work with Affiliates Pro!