WooCommerce Set-Up Help

My site has both retail and wholesale customers. Since my products have different size offerings for each type of customer, I have created a completely different product list for each. I have been trying to set up my site using Groups Restrict with absolutely NO success. I have read the documentation, watched the video and read the forums, repeatedly, to no avail. I need help OR a refund.

Questions:

1. Under “Groups>Restrict Categories”, can I have just “Product Categories” selected or do others need to be selected, as well? I have tried EVERYTHING.

2. Under capabilities, I have created capabilities that correspond to all of my WooCommerce Product categories (Wholesale Soups, Wholesale Spices, Wholesale Cookbooks, Wholesale Specialty Items, Soups, Spices, Cookbooks, Specialty Items).

Under “Groups”, I have 3 groups created: Wholesale, Registered Retail and Unregistered Retail.

Listed as those groups’ capabilities are the product categories that the group has access to. For example, “Registered” has the following capabilities: Soups, Spices, Cookbooks, Specialty Items. “Wholesale” has these capabilities: Wholesale Soups, Wholesale Spices, Wholesale Cookbooks, Wholesale Specialty Items.

Under my WooCommerce product listings, the capability-corresponding product category is selected (i.e. Soups, Spices, Wholesale Cookbooks, Wholesale Specialty Items…). When I log in to the site under a wholesale user ID, shouldn’t I see just those products that are accessible to the Wholesale group?

Note: Based on the Groups Restrict Categories video on your site, I have not selected any access restrictions on each product info/entry page.

Does all of this sound correct? What now?!

Thanks! I am desperate!

One Response to WooCommerce Set-Up Help

  1. antonio August 26, 2014 at 6:44 am #

    Hi,
    That seems correct. You can send us dashboard admin access to support at itthinx dot com and we’ll have a look. (please indicate this topic in the email).
    cheers

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