Tags Archives: affiliates

Order #20479 Affiliates Products

Hello! We’ve realized that the Affiliates Products add-on is actually not the product we need. We thought it’s possible to assign one product to more than one partner but the add-on can’t do that, unfortunately. Is it possible to do that without requesting a refund (maybe there are some hidden settings which we didn’t find)? […]

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Disconnected Affilates Coupons

We installed Affiliates Coupons and we running into issues with the coupon code not showing up for the Affiliate so we can give them credit. We use the following short code on the pages but noting is showing up for them even though user have used their code. [affiliates_woocommerce_orders] Some guidance around how to get […]

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Retrieve all affiliates related to an affiliate

Hi guys, We’re having some issues with affiliates_get_user_affiliate. Apparently it only returns the first level of affiliates related to an user, not all affiliates. Apparently it only returns the active Affiliate ID of an user (not the Affiliate IDs from tiers, which is what I understood from the API documentation here : http://api.itthinx.com/affiliates/source-function-affiliates_get_user_affiliate.html#1611-1631) We need […]

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Affiliate Payout Request?

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My client would like a method for affiliates to request a payout, we’re using this plugin on our WordPress site (http://bettermornings.com/affiliates-area/) how can I achieve this? I’ve checked the documentation and it seemed like it’s not for this plugin. Is there any method that the affiliate who is to be paid can request payment without […]

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Affiliates Not Tracking Mobile Clicks

Hey guys, I posted previously a topic called “Affiliate Link Not Properly Recording Visits/Hits” and asked why there was such a difference in total visits/hits reporting compared to our link shortening reports and facebook click reports. ie) we promoted a post with a shortened link with our affiliate code in the url and facebook reported […]

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Multiple Program

Hi there I’m wanting to create two different types of affiliates. I want them to be able to be set up receiving different types of commission, both based on sales derived. – Affiliate 1. receiving a 10% voucher for my store. – Affiliate 2> receiving 20% cash commission. I want to automatically give affiliate 1 […]

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Rejected Referrals

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Hello, We’re getting ready to payout our affiliates and have been looking at their data. We’ve noticed with two of them that they have a high number or rejected referrals, one affiliate all were rejected. Before we close all of them we want to make sure we understand why a referral would be rejected. Can […]

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