Emails no longer working

Originally, my emails worked when new affiliates registered. Then I installed your contact Form 7 plugin to customize the welcome email, but it did not work. I then tried the SB Welcome email plugin, but couldn’t use that because most of my welcome emails are to customers. After deactivating both of these, emails are not longer working. Any ideas what is going on? My url is

10 Responses to Emails no longer working

  1. kento September 1, 2014 at 2:59 pm #

    Hi Phillip,

    Following up on your comment here, please open a new topic indicating exactly which changes you have made to the CSS so we can check it.


  2. kento August 18, 2014 at 10:08 am #

    I’ve tested the sign-up form again and have received the email for the new account correctly. I’ll close this topic as the issue has been resolved. Please open a new topic if you need further help.

  3. Phillip August 13, 2014 at 5:10 pm #

    However, after updating, my affiliate sign up form fields are no longer aligned properly.

    • kento August 18, 2014 at 10:02 am #

      This is due to your theme, you need to adjust your CSS rules. The following should help:

      .affiliates-registration input[type="text"] {

      You can add that to your theme’s style.css.

  4. kento August 13, 2014 at 4:21 pm #

    Hi Phillip,

    Thanks for the access details, I see that you are using version 2.6.0, please update to the latest version available in before we proceed to look at this further.

    • Phillip August 13, 2014 at 5:09 pm #

      Ok, I just updated and still seeing the errors.

      • kento August 18, 2014 at 9:35 am #

        Thanks, what errors do you see?

  5. Phillip August 8, 2014 at 8:03 am #

    Notifications are all turned on. Here is the debug log

    • antonio August 8, 2014 at 9:13 am #

      Thanks, there aren’t errors.
      You can send us dashboard admin access to support at itthinx dot com and we’ll have a look.

  6. antonio August 8, 2014 at 7:20 am #

    1.- please be sure your settings are correct (in Affiliates->Notifications).
    2.- Enable debugging for WordPress, in wp-config.php add/change these lines:
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    3.- Create a new affiliate account from frontend.
    4. Disable debugging
    define( ‘WP_DEBUG’, false );
    define( ‘WP_DEBUG_LOG’, false );
    5. Please post the contents of the file wp-content/debug.log through pastebin and a link to it here.

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