Affiliates Enterprise

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Banner product links

Is there a way to specify the link to which the banner points? By default, it just points to the home page, but i want to specify the product URL I am adding the banner shortcode on the product page itself (under a tab – affiliates ). I am able to add the normal product […]

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Referrals is not working

my doubt is where I checked the commisssion rate in my site profile, in customer how they know the referral rate commission amount in site please check my dashboard i used 10% commission rate, its all correct or not Thank you

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Different commissions for different brands.

Hello Itthinx team! I have a question: A customer places an order for two products from different brands with a promo code for a 10% discount. How can the affiliate partner get a 3% commission on product 1 (Brand A) and 5% commission on the other product (Brand B) and the customer get a 10% […]

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Deprecated: str_contains(): Passing null to parameter #1 ($haystack)

Hi I was checking my affiliate page and noticed that it shows the following by default. I have replaced my website info with XXXXXXXX in the below code Deprecated: str_contains(): Passing null to parameter #1 ($haystack) of type string is deprecated in /home/XXXXXXX/public_html/wp-includes/shortcodes.php on line 246 https://XXXXXXXXXXXX/?special=3 Here is a screenshot of the exact area: […]

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Variations in commissions

Hello, When a customer enters promo code discount10, is it possible to calculate a 6% commission on all products, and on selected products 10% for the partner, and 10% discount for the customer? If possible what settings should be made? Regards

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Affiliates WooCommerce integration plugin is not downloadable

Hi, We are setting up the Affiliates Enterprise plugin we purchased on our website. We need WooCommerce integration. In the integration settings, it first asked me to install itthink​ plugin so I clicked install​ button and it installed the plugin successfully. After that it asked me to install Affiliate Woocommerce​ plugin so I clicked install​ […]

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Hi. We have installed the Enterprice as documented. Now the MS addon, should it be activated as network or on every branch? We can´t find docs on that. We have done it now as network and see all sites as enabled. But now, here is the issue. When try to import users as affiliates, we […]

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Access to referrals

Hello. I have a question. Several referrals have been added to the website How can I give admin access so they can see what orders have been placed with their discount codes? Regards

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