Affiliates Enterprise



Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Commission rates per level in a multitiered system

Hi Eugen, can you kindly guide to where I can learn more about adding Commission rates per level in a multitiered system. I have found this tutorial http://docs.itthinx.com/document/affiliates-pro/rates/ however, it doesn’t seem to show how to set commission rates can be set per level in a multitiered system. Please advise further. Regards Chris

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General question: Avoid support topics shown in forum?

Hi itthinx-Team! Is it possible to mark submitted support topics so that they won’t be made available in your forum? In some cases I might have to share confidential data with you or information about our business model. These are things that shouldn’t be visible to anyone else than you and me. Thanks!

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Integration of Stripe payouts

Hi itthinx-team! We prefer Stripe over PayPal. Are there plans for integrating Stripe for processing automated payouts to Stripe users? I would appreciate if you could put this on your feature request list. Thanks!

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Integration with mailpoet

Hi itthinx-team! Are there plans for an integration with MailPoet? As this Newsletter plugin is being developed and hosted inside the EU, it would be lot’s more interesting to me (Germany) than MailChimp. Thanks for considering this as a feature request!

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Problem with proportional commission

Hi Support, I have some questions over the configuration: Question:1 I am using the affiliate enterprise on our website (https://www.reigniteretreat.com/affiliate). Also, using the contact form 7 with stripe and paypal addons. As I am using the addon, We are selling the retreat booking through contact form 7 where customers pay for their booking. There are […]

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Referrals Items not showing

Hi and happy new year! i’ve got some issue with shortcode. it doesn’t show items when a order is done in woocommerce i’ve triple checked your doc’s and my settings, maybe i’ve missed something and would be great to get some directions. i also checked referrals-entry.php and one thing i’m wondering over is this part. […]

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system sending wrong affiliate link

For some reason, the links being sent out to new affiliates are using the wrong Affiliate ID. This just started happening and I need to get it fixed as soon as possible. For example: my last affiliate id is 32, but the link sent to here was https://www.musclehammer.fit?mha=43 The same thing happened for the pervious […]

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Payment Status

Hello, I want to know from where i can manage the payments for Affiliates. I am not able to see any option in backend which can help me to manage payments for affiliates.

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Plugin Customisation

Hi George, Thank you for your response. I have checked with my developer and I don’t think the core plugin has been modified in any way so I will go ahead and do as you suggest. Further to your previous email where you said the following: “First, you need to somehow distinguish the simple products […]

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