Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]
Hi Eugen, can you kindly guide to where I can learn more about adding Commission rates per level in a multitiered system. I have found this tutorial http://docs.itthinx.com/document/affiliates-pro/rates/ however, it doesn’t seem to show how to set commission rates can be set per level in a multitiered system. Please advise further. Regards Chris
Hi itthinx-Team! Is it possible to mark submitted support topics so that they won’t be made available in your forum? In some cases I might have to share confidential data with you or information about our business model. These are things that shouldn’t be visible to anyone else than you and me. Thanks!
Hi itthinx-team! We prefer Stripe over PayPal. Are there plans for integrating Stripe for processing automated payouts to Stripe users? I would appreciate if you could put this on your feature request list. Thanks!
Hi itthinx-team! Are there plans for an integration with MailPoet? As this Newsletter plugin is being developed and hosted inside the EU, it would be lot’s more interesting to me (Germany) than MailChimp. Thanks for considering this as a feature request!
Hi Support, I have some questions over the configuration: Question:1 I am using the affiliate enterprise on our website (https://www.reigniteretreat.com/affiliate). Also, using the contact form 7 with stripe and paypal addons. As I am using the addon, We are selling the retreat booking through contact form 7 where customers pay for their booking. There are […]
Hi and happy new year! i’ve got some issue with shortcode. it doesn’t show items when a order is done in woocommerce i’ve triple checked your doc’s and my settings, maybe i’ve missed something and would be great to get some directions. i also checked referrals-entry.php and one thing i’m wondering over is this part. […]
For some reason, the links being sent out to new affiliates are using the wrong Affiliate ID. This just started happening and I need to get it fixed as soon as possible. For example: my last affiliate id is 32, but the link sent to here was https://www.musclehammer.fit?mha=43 The same thing happened for the pervious […]
I have the plugin set to send a notification to an affiliate when a new PENDING order comes in, but this is not working. The system only sends a notification when an order is ACCEPTED. please help www.musclehammer.fit
Hello, I want to know from where i can manage the payments for Affiliates. I am not able to see any option in backend which can help me to manage payments for affiliates.
We are getting an error, Installation package not available. we installed the enterprise pro plugin.
Hi George, Thank you for your response. I have checked with my developer and I don’t think the core plugin has been modified in any way so I will go ahead and do as you suggest. Further to your previous email where you said the following: “First, you need to somehow distinguish the simple products […]
Commissions (tab) these settings are used to calculate commissions for affiliates in general. method: rates value : there is no field to enter anything!
Hi, I get this when I activate the add on for Events Manager. Call to a member function can_manage() on null it is conflicting with WP Invoices. I need WP Invoices to work as well as Events Manager and your Affiliate plugin. Any ideas?