Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]
Dear Team, thank you very much for your professional help so far. Especially to George and Eugen. 🙂 Now I have again a very important and urgent issue. We are currently setting up a big Network-Business and had more than 1.000 registrations within one week. Therefore we need to payout commissions on 31st of May […]
How does an existing affiliate refer other affiliates to sign up in their downlines ?
Hi Team, my wordpress users are regularly and unexplainably disappearing from my WordPress Database and in the Affiliate Database-Table they are set on “deleted” and I simply cannot figure out why. I first had installed a 2FA – Plugin, which might deactivate the users, if they are not verifying their email-address within a certain period […]
Hi George, first of all, I again want to thank you for your last help. It brought me to the right track. Now I got another challenge, for which I need some hints: I want to read out the referring affiliate name to my custom login/registering form of my site. I checked the cookies, which […]
Hi Team, I have recognized a strange behavior: I registered a new user with a working ref-link and sponsor (= owner of ref-link) is correctly shown in the wordpress-user management of the newly registered referral. But when I enter “Manage Affiliates” and open the profile of this newly registered referral, the sponsor (= owner of […]
I have just purchased Affiliates Enterprise for a my site I have installed Affiliates Enterprise & itthinkx updates on my site. I am trying to also install the woocommerce integration. I am getting ‘plugin not found’ when I click on the link though. Are you able to please email me manual installed instructions? Thank you
I’m wondering the best way to process payments to affiliates. I see in the documentation that it talks about PayPal, but my client doesn’t use PayPal. What are other options? Thank you for the feedback.
Hi itthinx-team! Looking into the translation files of Affiliates Enterprise, I found affiliates-de_DE.po 3 times and also affiliates-de_DE_formal.po 3 times. . Each twice with 100% translation progress, and each once with 75% translation progress. There have also been three .pot files installed called: affiliates-enterprise.pot (contains 5 strings only) affiliates.pot affiliates-pro.pot Loco Translate did not find […]
Hi itthinx-team! In the WooCommerce add-on for itthinx Affiliates Enterprise you offer to set a limit / timeout for recurring referrals. To my understanding this should work well if you have products that have the same subscription interval like weekly or monthly. But how about a mixture of subscription products / subscription product variations, each […]
Hi itthinx-team! I’m happy to see that you offer a German translation for Affiliates Enterprise. The translation is very good and almost complete. Just one request: It is really irritating that you mix the words “affiliates” and “partners” in the translation file. It took me a while to figure out that you use both terms […]
Ese es el mensaje: Deprecated: contextual_help ha quedado obsoleto desde la versión 3.3.0. Utiliza get_current_screen()->add_help_tab(), get_current_screen()->remove_help_tab() en su lugar. in /home/victoriasazon/public_html/ventas/wp-includes/functions.php on line 5088
Hi. I bough the Affiliates Enterprise. I am trying to integrate with WooCommerce. On the integration page, it indicates “The Affiliates WooCommerce Integration plugin is not installed” and an install button just below it. When I click “install”, it goes to page with a message: “Installation package not available” and “Return to Plugin Installer”. When […]
I have set Level 0 to 0.1 for get 10% commission and Level 1 to 0.05 for get 5% commission but when submit form price 450 Baht Level 1 get 45 Baht = 10% right but Level 2 get 2.25 Baht = 5% of Level 1 wrong I think Level 2 must be get 5% […]