Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]
Hello, when making changes to the source files, the changes I made are not reading. It coincides with the minify feature of WP-Rocket. What can I do in this situation? I want to do; – I want to add icons to some buttons, after the icon is added, WP-Rocket does cache and the icon becomes […]
After a referrer by an Affiliate fill a form in my site I send the lead to my Zoho CRM. I have the Affiliates Gravity Form Integration plugin-in active in my form. I see the referrer information in my Affiliates dashboard but I want to send the Affiliates Name as a field to Zoho CRM […]
I just bought Affiliates Enterprise. So i want to develop on the subdomain ex: dev.mysite.com, if the development is completed then I will use mysite.com for production. Can I use the same servicekey within my subdomain and topdomain?
Hello. I have the following problem. Campaigns are not saved correctly. The records in table aff_campaigns all have ID 0. When creating, the following is always displayed: Campaign could not be created. After second click on create there are the corrupt records. Please help.
I would like to have a 4 program affiliate system that allows me to set the number of tiers and set the commission rate on each tier per program
The text of the shortcode is too big, how to adjust the size? please see the url: Affiliate Area thanks peter
Dear support team! What do I have to do if a business customer purchases in Woocommerce, no commission is charged. If customers or guests buy, the commission is calculated directly and in the levels as normal. e.g. Customer purchases: Direct rate 20% >> 1 level 10% >> 2 level 5% >> 3 level 2%. ———————— […]
Could be balance commission appear during woocommerce checkout payment? It would be grateful and user friendly by showing the balance for user to utilize the earnings
Say 30 days time out set where the user failed to login within the set period. He got 100 downlines who purchased where he missed the commission set rate. How could he be activated again and gain the commission. Can he just login and purchase to activate himself?
Hi itthinx-team! The main menu of Affiliates Entreprise is quite long and therefore complex. How about improving the overview and usibility by merging analytics-related menu items into one single menu item. The main statistis page should be “Affiliates Overview” [page = affiliates-admin] Underneath that you could have horizontal tabs on top of that page, like […]
Dear support team! Referring to the March 26, 2020 request. Unfortunately, the registration of another partner via the affiliate dashboard does not work. As soon as I am registered as an affiliate partner in the dashboard, the form for registering for another affiliate partner is no longer displayed. I also used the original shortcote . […]
Dear Itthinx-Team, my next issue (hopefully the last one :-)): I offer a standard discount for special products. Now I recognized, that the affiliate enterprise system doesn’t take this discount into consideration, when calculating the affiliate commission. It calculates the commission on the full-price basis. How can I make the system recognize this Woocommerce discount […]
i purchased the plugin and uploaded it,but i don’t have a clue what i’m doing and i can’t find anyone who can set it up for us. we have set the shopping cart up and affiliate sign up/registration,but can get commissions to show in affiliates back office.