problem reinstalling plugin

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by

Laura

Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

i deleted this due to not getting a resolution on the issue of direction when the username url was use. I now require this plugin to be installed so i can chase the issues i have been having with its direction

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Comments

5 responses to “problem reinstalling plugin”

  1. antonio Avatar
    antonio

    Hi Laura,
    reading about the error, it could be generated if the zip file is corrupted. Please try to re-download the zip file.
    Kind Regards,
    Antonio B.

  2. Laura Avatar
    Laura

    i had it installed before and i uninstalled it due to it not working as it should and despite giving admin rights to George i think it was nothing was done to solve the issue, Now i want to use it and i want the problem of direction sorting but i am now unable to load the plugin

    1. antonio Avatar
      antonio

      Hi Laura,
      please send me dashboard admin access to support at itthinx dot com (please indicate this topic and the plugin name that generate the problem, in the email).
      Sorry for the inconvenience.
      Kind Regards,
      Antonio B.

  3. Laura Avatar
    Laura

    i have plenty of space on the server?

  4. antonio Avatar
    antonio

    Hi Laura,
    please have a look at this conversation, maybe you have the same problem.
    Kind Regards,
    Antonio B.

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