Hi,
I have purchased and installed Affiliates Pro. I followed this up by downloading, installing, and entering in the key for the itthinx updater. So far, so good. However, when I attempt to click the button for integrating with woocommerce, I receive the following message:
An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.
For your sake, I have deactivated, deleted, and deleted all affiliate data from Affiliates Pro, enabled bug logging, and attempted a reinstall, as well as woocommerce integration. Here are the contents of my debug.log:
…
Let me know if you need anymore information.
Thanks,
Robert
Antonio,
1) I double checked, and I indeed have enough space, I have also checked my memory allocation to PHP–it’s looking good.
2) The file permissions allow Owner Read, Write, Execute on my wp-content folder
3) I have not done this, but 4) I disabled every plugin on my WP installation with the exception of itthinx updater and affiliates pro.
I am still getting this error when I attempt to integrate woo comerce. For giggles, I tried the contact 7 form integration and it was successful. Do you have any other ideas?
Hi Brian,
if you want you can send us dashboard admin access to support at itthinx dot com and we’ll have a look to settings. (Please indicate this topic in the email).
Thanks
Hi Brian,
thanks for the information. Your debug file doesn’t indicate error with itthinx’s plugin.
if you have a google search you can see a lot of reasons that can generate this error.
You can check:
1.- You have enough space in your server.
2.- Your wp-content folder is writable (go to dashboard Appearance->editor and check if you can modify any file)
3.- Set up a staging site
4.- Disable plugins that are not essential. Then try enabling one by one.
Thanks,
Antonio B.