Forum: Affiliates Pro

  • Guidelines & Rules

    Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or…

  • Url shortener

    Hi there, The affiliate links generated in the Dashboard are quite lengthy. Is there any way to have these be shorter? Currently our affiliates are manually running the link through a URL shortener and it would be great if that could be handled on our backend for them. Thanks!

  • Separate Registration Form for separate affiliate plan

    I want to create separate commission plans – Free, Beginner, Intermediate, Pro. All these plans will have separate commission rates like 5%, 5%, 10%, 15%. I want to have a separate registration form for these users to enroll. How can I achieve this? Also how can I downgrade/upgrade them automatically? Basically, I have a course…

  • Link does not work

    Hello! The link below does not work. I cannot see the reply by you. Hi tsetsgee, There is a new comment by George : Hi Tsetsgee, Welcome back to the support forum. The translation files can be found in affiliates-pro/lib/core/languages/affiliates.pot and affiliates-pro/lib/ext/languages/affiliates-pro.pot, and each file contains all the translatable strings shown in the plugin’s templates.…

  • Cannot find strings in the .po file with Loco Translate

    Hello! I cannot find the strings below in the .po file with Loco Translate: Banners, Traffic, Your affiliate URL, Paste a URL on …, Search, Search for …, Source, Target, Date, Link banners to …, Search …, Email, Password, Custom Date Range, Weekly, Monthly, Yearly, Last 90 days, Last 30 days, Last 7 days I…

  • rates

    Hi IX team, I set the specyfic rates for my affiliates and still the total amound isn’t correct. I set 0.1 so there should be 10% and still all affiliates have arround 5%. How can you help me? best regards Tomasz Kaczmarek

  • Sharing with addtoany share buttons does not work 2

    I have created a staging clone at the address below. Please login using the same credentials as before. beentee.net/staging/login

  • Verify you’re human

    The registration page says confirm you are human but does not show a captcha. What\’s wrong: https://thedogcompany.nl/affiliate-home/affiliate-area/?affiliates-dashboard-section=registration

  • Sharing with addtoany share buttons does not work

    Hello! I’ve bought Affiliates Pro today. I have installed and activated the plugins Affiliates Pro, AddToAny Share Buttons, Affiliates AddToAny Integration and Affiliates WooCommerce Integration. But sharing with AddToAny Share Buttons does not give a commission to the affiliate. Someone gets registered as an affiliate and shares a Woocommerce product using an AddToAny Share Button…

  • License key

    I haven’t received the license key for the affiliate pro our email is info@m**********y.com

  • Affiliate Program pay-per-clicks Earnings Tracking Issue

    I am running an affiliate program on my website with the help of pay-per-click integration of the Affiliate Pro plugin. I am using this for deriving traffic; I want to give my affiliates INR 85 for every 100 visits/clicks they bring. I have saved the pay-per-click parameter as Amount = 85, Currency = INR, Frequency…

  • No Totals After Relaunch

    Hello, Our Affiliates Pro > Totals show all Affiliates with a total of 0 (despite dozens of orders). Looking through the history — we notice this has happened after relaunch, is there way to “reassociate” affiliates with the order data?

  • How to add custom post type “package” as object in rates (no woocommerce)

    Hello, We have purchased Affiliates Pro and are using it on a client site that does not use WooCommerce. Instead, we have a custom post type called “package”. Our goal: We want to assign affiliate rates to individual packages and have them appear in the “Object” column in the Rates section. However, the “package” post…

  • Can’t create personal page for partners

    Dear itthinx Support Team, We recently purchased your Affiliates Pro plugin and are currently experiencing difficulties with the configuration process. Specifically, we are encountering the following issues: We are unable to properly set up personal dashboards for our affiliate partners. There seems to be a problem with price calculation, which affects the accuracy of affiliate…

  • Changing custom url for all affiliates

    Hi there, I need to change the custom url for all affiliates. Currently it’s the homepage but I need an inner page. How do I do it?

  • Request Entity Too Large

    The plugin won’t install and says 404 “Request Entity Too Large” thankfully didn;t crash the whole site… Now I am back to the basic free plugin. Anyone to help me?  

  • Direct refferal set up

    We would love to know does there any chances to get direct support of how we can setup our referal program. Right now, we have an issue with tracking the purchase amount, and additionally, we are unable to create separate personal accounts for different partners.

  • Couple mistakes

    why this mistakes aoeears> WordPress version 6.7.2 Active theme: Storefron Child (version 1.0.12) Current plugin: Affiliates Events Manager (version 3.2.0) PHP version 8.2.27 Error Details ============= An error of type E_ERROR was caused in line 67 of the file /home/u564578406/domains/cardezee.com/public_html/wp-content/plugins/affiliates-events-manager/lib/class-affiliates-em-booking.php. Error message: Uncaught Error: Call to a member function can_manage() on null in /home/u564578406/domains/cardezee.com/public_html/wp-content/plugins/affiliates-events-manager/lib/class-affiliates-em-booking.php:67 Stack…

  • Manually add an affiliate

    We added some custom fields to the sign up page. However when we try to add an affiliate manually the fields are not there. And when I try to edit the affiliate the system won’t let me change the custom fields. How can we get this working?