Affiliates Pro

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Purchased Affiliate Pro

I tried to use Itthinx Updates but still will not update. I tried installing a fresh copy but it won’t because I already have files installed. [Order #26528] (January 25, 2020) Product Quantity Price Affiliates Pro – Single Site 1 $49.00 You already have my log in information if you need it.

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Unable to update ‘affiliates woocommerce integration’ plugin

I renewed my Affiliates Pro plugin to v4.5.0 and attempted to update the WooCommerce Integration plugin which failed. The “Affiliates WooCommerce Integration” plugin is still on v1.5.0 and does not show any further updates even though it was previously showing v3.2.0. I can’t seem to find any links to access the files anywhere else so […]

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Referrals getting attributed to ‘Direct’

We are using the Affiliates Pro on our portal Recently we have migrated the portal on a new server. After migration, referrals are being attributed to ‘Direct’. The date of migration is 5.1.2020. Refer these screenshots for more details: 1. 2. What can be the reason that is causing this?

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Cont: Amount empty after referral

I reached out via email because the comments I left (two) were never approved and apparently are not even pending with you atm even though I got a duplication notification when I DID try to post it again so please see thes as a comment to that topic (comments have now been turned off there […]

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Coupon Connected to Affiliate at Sale & Discount Applied Correctly According to Applied Affiliate connected Coupon

Hi there, We have purchased the Affiliate Pro plugin and have installed the same and also created some affiliate users. We have also created coupon through WooCommerce and then assigned that coupon to each unique affiliate user. Further, we have placed the order form front-end and have used the coupon on the cart page and […]

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