Affiliates Pro

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Affiliates not tracking then using mobile browsers

Hey, I’m running facebook ads with different affilliates links. For example: this link: Facebook showing 62 leads with this specific ad and link, but in wordpress statistics showing 0 leads generated. So I tested by myself with pc using different browsers, everything is working. Ok … Then I tested with mobile Facebook integrated browser […]

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New customers creating account with affiliate link

If a new customer creates an account during the checkout process, will the affiliate link still work? I have an affiliate who is saying her link isn’t working correctly, she had someone purchase using her link and it didn’t give her a commission. She said the customer had to create an account during checkout so […]

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plugin conflict with ninja forms

I have created a new affiliate registration for with ninja forms as per your guidelines however it was not appearing on screen. After performing a conflict test I found when affiliates pro in deactivated the form shows, reactivate and the form will not appear. Kindest, Bonnie

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When using Itthinx Updates it causes error

Hello, When I click the check updates area of the plugin Itthinx Updates. I get the following error: “Warning: Creating default object from empty value in /home/customer/www/ on line 77 Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/ in /home/customer/www/ on line 1296” Please advise, Thank you!

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Can rates change by quantity ordered?

Hi – my client asked if we could change the rate depending on how many items were ordered (this can also be calculated by $ spent as all items in the store are the same price at $6). The affiliate only gets a single payout following a specified end date. Basically, she wants to have […]

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Unable to Upgrade

Hello, I recently changed my domain and I think affiliatepro and woocommerce integration cant upgade because of it. My service keys are copied correctly but still no way.

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Upgrade to 5 sites license

Dear all, I would like to upgrade my affiliate pro license form 1 site to 5 sites, can it be done ? Moreover, I bought Affiliate Coupon plug-in, is it I need to purchase it again per each site I am going to install it into? Looking forward to hearing from you. All the best, […]

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Change email address registration emails go to

Hi. I am the developer and site admin for a client. Notification emails are set to go the WP Site Admin. The woman who runs the affiliate program, will approve submissions and set rates needs to get the notification emails. I need to remain site admin for other WP related issues, updates, etc. How can […]

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