Affiliates Pro

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Show unpaid referrals only

Hi Guys! Is there code I can add to the shortcode to only show the unpaid referrals? It would shorten the list and only show what they’re currently eligible for when we do their payout. Second issue… I get duplicate referrals. The system will count the same order more than once and until I catch […]

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Payment via PayPal Referrals Commission issue

Hi, Account name Synergy Hope Website URL : we shared our affiliate URL with the USA user they purchased from the URL but due to use of the PAYPAL payment gateway use commission not added to affiliate account. same process we implemented for the IND it shows proper commission. we using PayUMoney payment gateway […]

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Affiliate Login not working

Hi team, We renewed our Affiliate Pro license today. Unfortunately, the login page ( is not working since. Clicking the login button after entering the credentials takes us back to the login page instead of Affiliate Dashboard. (login credentials edited) Can you please help us with what could be the cause and provide us a […]

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Can’t Install intergrations

Hello, We have purchased Affiliate Pro, also added the itthinx Updates plugin and service key. But when I try to install the Integration it shows an error. please check the screenshot – Why I am getting this error? Can you please help me fix it ASAP? Thanks

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Wishlist Items

Hi George/Kento, I’ve been using your affiliate plugin on client websites for a couple years now for fundraising. You’ve been great answer all of my questions and helping me troubleshoot! Thanks for that! I thought I’d reach out to see if there’s a way with either Affiliate Pro or Enterprise to do the following. We’re […]

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Error on creating a banner

Whenever i crate a new banner, this error comes up? Fatal error: Uncaught ArgumentCountError: Too few arguments to function safe_svg::featured_image_fix(), 2 passed in /home/.sites/880/site8515995/web/ on line 303 and exactly 3 expected in /home/.sites/880/site8515995/web/ Stack trace: #0 /home/.sites/880/site8515995/web/ safe_svg->featured_image_fix(‘ Es gab einen kritischen Fehler auf deiner Website. Bitte überprüfe den Posteingang deiner Website-Administrator-E-Mail-Adresse für weitere Anweisungen. […]

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Referrals Not Registering

I’m not sure what’s happening, but referrals are not registering for affiliates. Everything is being credited to direct. Does the ?affiliates=## need to be on every link for it to register a referral? I am using Woocommerce addon and I thought it was done correctly. HELP!

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Need Set Up Help

I am having a brutal time trying to set up Affilaites Pro with the Contact Form 7 integration. Everything is installed and activated. Where can I find someone to help with the set up? I have gone through the documentation, but still cannot make heads or tails of it.

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