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Referrals getting attributed to ‘Direct’

We are using the Affiliates Pro on our portal https://shop.udyojak.org. Recently we have migrated the portal on a new server. After migration, referrals are being attributed to ‘Direct’. The date of migration is 5.1.2020. Refer these screenshots for more details: 1. https://drive.google.com/open?id=1RTz-Ab_JImDnpxiF5Pw9IKLWASxhFuk9 2. https://drive.google.com/open?id=1SA_rIsy-ZbBeDOb8ka4KtLEC66SwaMm2 What can be the reason that is causing this?

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Monthly Commission

Hi, may I know does your plugin supports the following requirement? 1) Affiliate will earn 8% commission with certain accumulated amount, let’s say below $5k sales on monthly basis. 2) Affiliate will earn 10% commission with accumulated $5k and above sales on monthly basis. I would like to make the commission based on the accumulated […]

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File Import no errors, but no import either?

Hi, I am importing a text doc of users – the same way as always done (there are 5000 members successfully imported last time I used this function). I am not getting any errors, it recognises the column declaration, but still doesn’t import the users (I searched users to check). See below result: Column declaration […]

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Update Prevents Products from displaying on category pages.

I just updated you Woocommerce Product search plugin to v. 2.12.3 and when I click on my category pages, none of my products show up. When I deactivate the plugin, all of my products do show up. Something is causing a major problem. Can you look into this and let me know what we can […]

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No Search Results By SKU

Someone pointed out that they are unable to search our website by our SKU number even though I have the box checked in the settings. I have the Woocommerce Product Search plugin installed and activated. Can you provide any insight as to why this may be happening? Thanks, Dan

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Sale is allocated to direct, but the registration was with affiliate x

Hi Denitsa, I can not comment on https://www.itthinx.com/topic/sale-is-allocated-to-direct-but-the-registration-was-with-affiliate-x/comment-page-1/#comment-905519 so I do it here. “So, if I’m getting this right, you have a user, xyz, that is a referral to the user x. Then, under Affiliates > Referrals you can see that indeed the registration of xyz is attributed to x?” -> Yes I can. “Also, […]

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upgrade single site to 5 sites

I have the single site Pro on one site and in the process of installing the Pro version on more of my sites if I could upgrade from single site to 5 sites. How can I do that? thanks Mitch

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