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Affiliate amount stopped being calculated
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Starting this may referral calculation stopped working and every order has 0.
It was working fine prior to that, I have installed and integrated the woocommerce plugin and set the service code for itthinx update plugin.
Posted in Affiliates Pro
Comments
5 responses to “Affiliate amount stopped being calculated”
Hi,
Still only calculating zero for affiliates.
Hi Ágúst,
you can send us dashbaord admin access to support at itthinx dot com and we’ll have a look to settings (please indicate this topic in the email).
Thanks,
Antonio B.
Affiliates->WooCommerce Integration
All checked except:
Enable product referral rates and Enable recurring referrals.
Default rate is set to 0.25
Affiliates->Settings:Commissions
Method: Referral Rate
Value: 0.25
Thanks,
Please try to enable ‘Enable product referral rates’ in Affiliates->Woocommerce Integration.
And select ‘Referral Amount Method’ and ‘Affiliates_WC_Method::product_rates’ in Affiliates->Settings:Commissions.
Regards,
Antonio B.
Hi Ágúst,
please give us your Affiliates->Woocommerce Integration and Affiliates->Settings:Commissions configuration.
Thanks,
Antonio B.