Wondering if you can assist with a few issues that have recently arisen.
1. Affiliate Registration (New User Registration) – affiliate detail added into our Affiliates Pro system however the new user is not receiving the email notification granting access (username/password notification). Affiliates > Notifications > Registration – Enable registration emails is enabled.
2. Duplicate Accepted Referrals (stemming from same Woocommerce Order #) – We are one occasion (not every time though) receiving duplicate referrals for orders for the same order number (i.e. someone purchases via an affiliate link and we are receiving 2 x accepted affiliate referrals for the same order in our Affiliates Pro > Referrals).
3. Duplicate Emails for accepted affiliate notifications Affiliates > Notifications > Administrator > Registration (Enable Affiliate registration emails is enabled) – Administrator Notifications > Referrals (Notify the site administrator is enabled) – Notify when a referral is ‘Accepted’ (is enabled) – we are receiving 2 x notification for the same referral.
4. Unable to manually add an Affiliate – +New Affiliate and we fill in the details to add an affiliate manually and we are unable to add the affiliate user
I have had our website developer look into these issues without success. Any help you can provide would be appreciated.