Navigation

Can’t Update Or Download Latest Version

By Optuma Pty Ltd on November 15, 2021 in

Posted in Groups File Access

Hi Guys

I purchased this plugin from EnvatoMarket on October 19th 2021 and now it’s showing on their website as being “Temporarily Removed”

How can I get my purchase added to my account here at itthinx and removed from Envato?

I’m just trying to update my plugin from v1.9 to v2.0

…

Thanks for your help.

affiliate can refer new affiliate in there account

Groups file access removed from codecanyon?

7 Responses to Can’t Update Or Download Latest Version

Optuma Pty Ltd November 15, 2021 at 9:08 pm #

Thanks Kento

I’ll place a new order on the site now that I can see the refund has been approved.
- Kento November 15, 2021 at 9:13 pm #
  
  Perfect, thank you very much!
  - Optuma Pty Ltd November 15, 2021 at 9:14 pm #
    
    Could you please process my purchase so I can download my pdf invoice.
    - Kento November 15, 2021 at 9:22 pm #
      
      Yes sure, it should be done by now.
      - Optuma Pty Ltd November 15, 2021 at 9:23 pm #
        
        Thank you I have it now. Thanks for making the process easy.
        
        Kento November 15, 2021 at 9:27 pm #
        
        Great, many thanks again! Also if you have any suggestion anytime, they’re always welcome.
Kento November 15, 2021 at 8:51 pm #

Hi Mark,

Thanks for reaching out and for using our tools!

Given that your order is recent, please request a refund for the order placed on CodeCanyon which we will grant and then just place a new order Groups File Access.

Cheers!